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All42,271Opened778Unresolved5,628Resolved13,372Rejected22,493
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Our verdict Other

LyraCasino - Player’s responsible gaming complaint is left unanswered.

Closed Submitted: 05 Dec 2023
Disputed amount: €1,000
Safety Index 8.1 High
Our verdict No reaction policy

Slotmaniax Casino - Player’s winnings haven’t been received yet.

Unresolved Submitted: 05 Dec 2023
Black points: 331
Disputed amount: €1,900
Safety Index 7.6 Above average
Our verdict Other

MyStake Casino - Player's winnings have been confiscated due to multiple accounts.

Closed Submitted: 05 Dec 2023
Disputed amount: £1,857
Safety Index 9.7 Very high
Our verdict Case closed

FoxyPlay Casino - Player’s withdrawal has been delayed due to excessive verification requirements.

Resolved Submitted: 05 Dec 2023
Disputed amount: €28,303
Safety Index 3.9 Low
Our verdict Player stopped responding

Bet24-7 Casino - Player’s withdrawal requests have been delayed.

Closed Submitted: 05 Dec 2023
Disputed amount: €5,200
Safety Index 1.0 Very low
Our verdict Other

Betandplay Casino - Player's withdrawal failing due to credit card issues.

Closed Submitted: 05 Dec 2023
Disputed amount: €2,000
Safety Index 6.8 Above average
Our verdict Player stopped responding

MyStake Casino - Player’s withdrawal has been delayed.

Closed Submitted: 05 Dec 2023
Disputed amount: £4,200
Safety Index 9.7 Very high
Our verdict No reaction

SlotWhales Casino - Player's completed withdrawal not received.

Unresolved Submitted: 05 Dec 2023
Black points: 253
Disputed amount: €350
Safety Index 5.4 Below average
Our verdict Case closed

Royal Stars Casino - Player's account frozen with pending withdrawal.

Resolved Submitted: 05 Dec 2023
Disputed amount: €500
Safety Index 8.2 High
Our verdict Other

bet365 Casino - U.S. player's withdrawal was delayed & account restricted

Closed Submitted: 05 Dec 2023
Disputed amount: $545
Safety Index 9.8 Very high
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