HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44756Opened967Not solved5592Solved12627Rejected25570
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: $1,500

Slots of Vegas Casino - Player’s struggling to receive his bonus winnings.

Slots of Vegas Casino
Safety Index:Above average Submitted: 30 Mar 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: A$6,000

Joka Room Casino - Player complains that she didn’t win anything.

Joka Room Casino
Safety Index:Very low Submitted: 30 Mar 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €48

APlay Casino - Player’s deposit bonus has not been activated.

APlay Casino
Safety Index:Low Submitted: 29 Mar 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: ??

Nitro Casino - Player’s dissatisfied with withdrawal fees.

Nitro Casino
Safety Index:High Submitted: 29 Mar 2020
Unresolved Our verdict

Uncertain case, good regulator

Disputed amount: €50

777 Casino - Player’s account has been taken over by a different person.

777 Casino
Safety Index:Above average Submitted: 29 Mar 2020
Case closed Our verdict

Player stopped responding

Disputed amount: 10,000 ₴

HITLOTO Casino - Player’s struggling to withdraw his winnings.

HITLOTO Casino
Safety Index:Very low Submitted: 29 Mar 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 266
Disputed amount: €369

Evibet Casino - Player’s withdrawal has been withheld after accusation of opening multiple accounts.

Evibet Casino
Safety Index:Below average Submitted: 29 Mar 2020
Case closed Our verdict

Player stopped responding

Disputed amount: A$100

Wager Beat Casino - Player’s struggling to deposit funds.

Wager Beat Casino
Safety Index:Low Submitted: 28 Mar 2020
Case closed Our verdict

Player stopped responding

Disputed amount: $100

RioBet Casino - Player’s questioning fairness of casino games.

RioBet Casino
Safety Index:Very high Submitted: 28 Mar 2020
Resolved Our verdict

Case closed

Disputed amount: €853

Casollo Casino - Player’s KYC verification has been pending for 4 weeks.

Casollo Casino
Safety Index:Very low Submitted: 28 Mar 2020
Show more complaints (+10)
Showing 43,641 - 43,650 of 44,756 complaints
1...4364 4365 4366...4476
Go to pageof 4,476 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news