HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All38,831Opened967Unresolved5,006Resolved12,234Rejected20,624
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

W88 Casino - The player's account got blocked.

Unresolved Submitted: 12 May 2023
Black points: 425
Disputed amount: 20,000 R$
Safety Index:Below average
Our verdict No reaction policy

Magic Win Casino - The player's withdrawal is delayed.

Unresolved Submitted: 12 May 2023
Black points: 80
Disputed amount: €347
Safety Index:Very low
Our verdict Case closed

Rolling Slots Casino - The player struggles to verify his account.

Resolved Submitted: 12 May 2023
Disputed amount: €500
Safety Index:Very high
Our verdict Player stopped responding

GoldenAxeCasino - Player's struggling to withdraw his winnings.

Closed Submitted: 12 May 2023
Disputed amount: €3,500
Safety Index:Below average
Our verdict Player stopped responding

Blizz Casino - Player is experiencing difficulties with his withdrawal.

Closed Submitted: 12 May 2023
Disputed amount: $1,750
Safety Index:Low
Our verdict Player stopped responding

Vegas Rio Casino - Player is experiencing difficulties with his withdrawal.

Closed Submitted: 12 May 2023
Disputed amount: $1,500
Safety Index:Above average
Our verdict Case closed

Mondcasino - Player’s withdrawal requests get cancelled.

Resolved Submitted: 12 May 2023
Disputed amount: 2,800 USD₮
Safety Index:Very high
Our verdict Case closed

Wild West Wins Casino - Player is dissatisfied with the deposit and withdrawal fees in the casino.

Resolved Submitted: 12 May 2023
Disputed amount: £50
Safety Index:Very high
Our verdict Case closed

Galactic Wins Casino - Player is experiencing difficulties with her withdrawal.

Resolved Submitted: 11 May 2023
Disputed amount: NZ$1,700
Safety Index:Below average
Our verdict Unjustified complaint

LuckyBlock Casino - Player's reporting fake games.

Closed Submitted: 11 May 2023
Disputed amount: €70
Safety Index:Low
Show more complaints (+10)
Showing 27,751 - 27,760 of 38,831 complaints
1...2,775 2,776 2,777...3,884
Go to pageof 3,884 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.