- The menu works well. First, after verifying everything, I received a no-deposit bonus out of nowhere and it made me happy, so I clicked and left the casino and see what happens next.
- It's still in shape
Our independent casino review team has taken a detailed look at CasinoGalaxy in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.
Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. CasinoGalaxy has an Above average Safety Index of 6.6, making it a viable choice for certain players. However, there are numerous casinos with even higher rankings in terms of fairness and safety. Continue reading our CasinoGalaxy review and learn more about this casino in order to determine whether or not it's the right one for you.
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of CasinoGalaxy, we have looked closely into the Terms and Conditions of CasinoGalaxy and reviewed them. We did not uncover any rules or clauses that we consider unfair or predatory. This is a positive sign, seeing as any such rules could be exploited in order to avoid paying out the players' winnings to them.
Based on our estimates or gathered data, CasinoGalaxy is a small to medium-sized online casino. It has a high amount of restrained payouts in complaints from players, when we take its size into account. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
To our knowledge, CasinoGalaxy is absent from any significant casino blacklists. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
On the whole, also considering other contributing factors in our assessment, CasinoGalaxy has achieved a Safety Index of 6.6, which is classified as Above average. This makes it an acceptable option for some players, but there are better casinos for players who value a fair and safe environment in online gambling.
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We did not find any unfair or predatory rules in the Terms and Conditions of CasinoGalaxy during our review.
Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
We currently have 0 complaints directly about this casino in our database, as well as 3 complaints about other casinos related to it. Because of these complaints, we've given this casino 965 black points in total, out of which 965 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
However, this casino does not have a User feedback score yet. We only calculate it once a casino has at least 15 reviews, but have only received 1 player review of CasinoGalaxy so far. To view the casino's user reviews, navigate to the User reviews part of this page.
CasinoGalaxy is in the ownership of Placebo Limited and has an annual revenue estimate greater than $1,000,000. This makes it a small to medium-sized online casino according to our classification.
CasinoGalaxy holds a gambling license in Comoros issued by Anjouan Gaming.
CasinoGalaxy supports 10 payment methods. This includes: VISA, Mastercard, Bitcoin (BTC), MiFinity, Jeton, Alphapo, Bitcoin Cash (BCH), Dogecoin (XDG), Litecoin (LTC), Ethereum (ETH).
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits | Win limits |
---|---|
EUR 2,500 per day | No win limit |
EUR 15,000 per month | |
USD 2,500 per day | |
USD 15,000 per month |
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. Languages and customer support options available at CasinoGalaxy are displayed in the table below.
Language | Website | Customer support | Live chat |
---|---|---|---|
English | 24/7 | ||
Spanish | 24/7 | ||
Russian | 24/7 | ||
Japanese | 24/7 | ||
German | 24/7 | ||
Finnish | 24/7 | ||
French | 24/7 | ||
Norwegian | 24/7 | ||
Polish | 24/7 | ||
Turkish | 24/7 |
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at CasinoGalaxy, withdrawals, and other potential areas of concern. According to our tests and collected information, CasinoGalaxy has an average customer support.
CasinoGalaxy gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games.
The casino's game library includes titles from 41 providers. This includes Pragmatic Play, Igrosoft, Betsoft Gaming, Evoplay, Ezugi, GameArt, SoftSwiss, Wazdan, Habanero, Belatra Games, Relax Gaming, Lucky Games, Nucleus Gaming, Smartsoft Gaming, Turbo Games, Groove, Absolute Live Gaming (alg), Lucky Streak, Mancala Gaming, Spadegaming, AvatarUX, Spribe, Gamzix, 3 Oaks Gaming, Kalamba Games, 1spin4win, Zillion Games, Popiplay, TrueLab Games, Spinza , Reevo, Barbara Bang, Vibra Gaming, RedGenn, Mascot Gaming, Onlyplay, Netgame, Mplay, 5Men Gaming, Jade Rabbit Studio, Ka Gaming.
Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. There are currently 2 bonuses from CasinoGalaxy in our database, and all offers are listed in the 'Bonuses' section.
Browse all bonuses offered by CasinoGalaxy, including their no deposit bonus offers and first deposit welcome bonuses.
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