HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All43,077Opened872Unresolved5,768Resolved13,677Rejected22,760
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

Bruce Bet Casino - Player’s withdrawal is delayed due to KYC issues.

Closed Submitted: 16 Jul 2026
Disputed amount: €1,600
Safety Index 4.0 Low
Our verdict Player stopped responding

1win Casino - Player's refund request is delayed.

Closed Submitted: 16 Jul 2026
Disputed amount: €7,995
Safety Index 8.7 High
Our verdict Insufficient evidence from casino

Luckygem Casino - Player's balance has been confiscated unfairly.

Unresolved Submitted: 16 Jul 2026
Black points: 1,162
Disputed amount: €1,000
Safety Index 1.8 Very low
Our verdict Player stopped responding

Gamblezen Casino - Player’s winnings haven’t been received yet.

Closed Submitted: 16 Jul 2026
Disputed amount: C$1,000
Safety Index 9.5 Very high
Our verdict Case closed

Parimatch Casino IN - Player’s withdrawal has been delayed for months.

Resolved Submitted: 16 Jul 2026
Disputed amount: 15,300 INR
Safety Index 5.8 Below average
Our verdict Player stopped responding

TrueLuck Casino - Player's account remains closed temporarily.

Closed Submitted: 15 Jul 2026
Disputed amount: ??
Safety Index 1.7 Very low
Our verdict Case closed

GrandPashaBet Casino - Withdrawal of player's winnings has been delayed.

Resolved Submitted: 15 Jul 2026
Disputed amount: TL 50,000
Safety Index 4.6 Low
Our verdict Player stopped responding

QuickWin Casino - Withdrawal of player's winnings has been delayed.

Closed Submitted: 15 Jul 2026
Disputed amount: €350
Safety Index 8.2 High
Our verdict No reaction

Spinoo Casino - Player’s withdrawal is delayed by the casino.

Unresolved Submitted: 15 Jul 2026
Black points: 857
Disputed amount: A$3,025
Safety Index 1.0 Very low
Our verdict Unjustified complaint

Snatch Casino - Player’s account has been closed.

Closed Submitted: 15 Jul 2026
Disputed amount: 120 USDC
Safety Index 9.8 Very high
Show more complaints (+10)
Showing 2,151 - 2,160 of 43,077 complaints
1...215 216 217...4,308
Go to pageof 4,308 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.