HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All43,077Opened872Unresolved5,768Resolved13,677Rejected22,760
Active filters: Casino:
Clear all filters
Sort
Our verdict Other

SambaSlots Casino - Player’s account has been closed unexpectedly.

Closed Submitted: 16 Jul 2026
Disputed amount: €40
Safety Index 2.3 Very low
Our verdict No reaction

StakeJoker Casino - Player’s deposit is delayed.

Unresolved Submitted: 16 Jul 2026
Black points: 100
Disputed amount: 11 USD₮
Safety Index 4.6 Low
Our verdict Player stopped responding

1win Casino - Player's deposit has been delayed.

Closed Submitted: 16 Jul 2026
Disputed amount: 300 ብር
Safety Index 8.7 High
Our verdict Case closed

Atefia Casino - Player's withdrawal is delayed due to verification.

Resolved Submitted: 16 Jul 2026
Disputed amount: €900
Safety Index 5.8 Below average
Our verdict Case closed

Spinfin Casino - Withdrawal of player's winnings has been delayed.

Resolved Submitted: 16 Jul 2026
Disputed amount: €3,955
Safety Index 5.9 Below average
Our verdict Case closed

Roby Casino - Player’s withdrawal is delayed due to account verification.

Resolved Submitted: 16 Jul 2026
Disputed amount: 1,000 zł
Safety Index 5.7 Below average
Our verdict No reaction

Chexx Casino - Player's withdrawal has been delayed and payment provider issues remain unclear.

Unresolved Submitted: 16 Jul 2026
Black points: 3,161
Disputed amount: 14,000 USD₮
Safety Index 4.0 Low
Our verdict Unjustified complaint

BC.Game Casino NG - Player's winnings have been confiscated.

Closed Submitted: 16 Jul 2026
Disputed amount: 4,600,000 ₦
Safety Index 7.4 Above average
Our verdict Player stopped responding

JackPoker Casino - Player’s account has not been blocked.

Closed Submitted: 16 Jul 2026
Disputed amount: $137
Safety Index 8.2 High
Our verdict No reaction policy

LegionBet Casino - Player's account closure request is delayed.

Unresolved Submitted: 16 Jul 2026
Black points: 40
Disputed amount: ??
Safety Index 2.4 Very low
Show more complaints (+10)
Showing 2,141 - 2,150 of 43,077 complaints
1...214 215 216...4,308
Go to pageof 4,308 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.