StakeJoker Casino - Player’s deposit is delayed.

I deposited 2 days ago on Stake Joker using USDT on BSC chain, even tho its a really fast chain, the money never arrived my account.

Right after not being credited i sent them a support ticket through their supposed 24/7 live support email but to this day i didnt even got an answer

Since this issue should be a simple check and credit and shouldnt take this long, i think casino guru should take action on ensuring the credit happens

Deposit TxID on BSC: 0x9feff28d24472ff791e90fb5b269fe84b735cb0ee0a82d2ee406766372bf3b4d

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with StakeJoker Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Is your player's account accessible to you? Can you log in?
• Have you made deposits in the casino using the same payment method in the past?
• Could you please share a screenshot of the payment instructions when choosing the payment method in the casino's cashier?
• Has the casino support responded to your inquiry? How did the support respond?
• Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas