When reviewing and assessing JackPoker Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers has carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Although JackPoker Casino scored an Above average Safety Index of 7.3, meaning it is a suitable option for some, keep in mind that there are casinos with better rankings in terms of fairness and safety. Proceed with reading our JackPoker Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
Safety Index – JackPoker Casino fairness and safety
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of JackPoker Casino, we read and assessed Terms and Conditions of JackPoker Casino in-depth. We came across some rules or clauses that we did not appreciate, but all in all, we consider the T&Cs to be mostly fair. A rule that is unfair or predatory has the potential to be held against players to defend withholding their winnings, but in the case of this casino, we found only minor issues.
Based upon our estimates and collected information, we consider JackPoker Casino one of smaller online casinos . In proportion to its size, it has received complaints with an average total value of disputed winnings. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
As far as we know, no relevant casino blacklists include JackPoker Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
In our comprehensive review of all relevant aspects, JackPoker Casino has attained an Above average Safety Index of 7.3. This casino might be an adequate option for some players, however, keep in mind that there are other casinos that prioritize fair treatment and safety of their customers to a much higher degree.
JackPoker Casino Terms and Conditions
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of JackPoker Casino to be mostly fair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Player complaints about JackPoker Casino
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 50 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.
JackPoker Casino user feedback and reviews
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
So far, we have received only 1 player review of JackPoker Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 15 or more reviews. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
JackPoker Casino company data and licenses
JackPoker Casino is owned by Jack Entertainment N.V. and has estimated annual revenues higher than $1,000,000. This establishes it as one of the smaller online casinos within the bounds of our categorization.
JackPoker Casino has a gambling license issued by Anjouan Gaming in Comoros.
Win and withdrawal limits, payment options
JackPoker Casino accepts deposits via 18 payment methods. This includes: Neteller, Skrill, VISA, Mastercard, Bitcoin (BTC), Ripple (XRP), Tron (TRX), Dogecoin (XDG), Tether (USDT), Litecoin (LTC), Ethereum (ETH), Gamers Bank, blik, МИР - Mir, LuxonPay, Pay4Fun, MuchBetter, Interac.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Withdrawal limits
Win limits
EUR 4,000 per day
No win limit
EUR 10,000 per week
EUR 40,000 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Available language options and customer support
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. In the table below, you can see an overview of language options at JackPoker Casino.
Language
Website
Customer support
Live chat
English
24/7
Spanish
24/7
Portuguese
24/7
Russian
24/7
Italian
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at JackPoker Casino, account management, withdrawal process, etc. We would say JackPoker Casino has an average customer support based on the responses we have received during our testing.
Casino games and slots available at JackPoker Casino
JackPoker Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Poker, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows, Live baccarat, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Games from 24 casino game providers are available. This includes Evolution Gaming, Pragmatic Play, Playson, Evoplay, Push Gaming, BGaming, GameArt, Wazdan, Habanero, Red Rake Gaming, Spinomenal, Tom Horn, Booongo (BNG), MrSlotty, Platipus, Slotopia, Betsolutions, Caleta Gaming, Mancala Gaming, Onlyplay, Netgame, Spribe, PGsoft (Pocket Games Soft), Ka Gaming.
Bonuses and codes offered by JackPoker Casino
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. However, we are sorry to inform you that there are currently no bonus offers from JackPoker Casino in our database.
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Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Payment methods
Show all
(18)
Payment methods (18)
Withdrawal limits
per month
€40,000
per week
€10,000
per day
€4,000
Games
Show all
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games
Types of games
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games
Language options
English website
All languages
(5)
All website languages
EnglishItalianRussianSpanishPortuguese
English customer support
All languages
(5)
All customer support languages
EnglishItalianRussianSpanishPortuguese
English live chat
All languages
(4)
All livechat languages
EnglishRussianSpanishPortuguese
Game providers
Show all
(24)
Game providers (24)
CASINO SCREENSHOTS
Positives
Mobile casino application for Android
Casino has its own poker platform
Live dealer games are available
Quick registration with only basic information
Negatives
No responsible gambling tools
Not all payment methods are available for all countries
Browse all bonuses offered by JackPoker Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(1)
User reviews of JackPoker Casino
This is a place to share experience with JackPoker Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Warning!! I sent in a complaint to Jackpoker and have now been waiting for 76days without they solved it, 15days since their last update in email. They have sent me about 15emails since day1 and everone has been: We working on your problem, please wait.
I also read an article on YPD where i say this: " there are increasing reports from players that over 50% of the player pool consists of bots, and even experienced players cannot make any profit at the tables, with every player ultimately losing all their money. Regrettably, we have only received negative feedback about JackPoker from various players since the beginning of our partnership, and nothing has improved. The payment issues involving a relatively modest sum and the unreliability of various statements make it even more difficult for us."
And with my experience now with the long waiting for an answer on my complaint i really just want to warn all from playing here! There are way better poker rooms to play on. I will update this review every 5day until i get an answer from JackPoker.
Nothing at all
Bots
Support
Safety Index explained
Safety Index of JackPoker Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of JackPoker Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Above average7.3/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.
Complaints about JackPoker Casino and related casinos (3)
