SambaSlots Casino Review

Name: SambaSlots Casino Review
Item: SambaSlots Casino
Rating: 3.7

3.7/10Safety Index Low by Casino Guru

Doesn't accept players from Ohio

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Visit Casino

Show company details

Payment methods

Show all (27)

Withdrawal limits

per month

€20,000

per week

€10,000

per day

€4,000

Owner Igloo Ventures SRL

Operator Igloo Ventures SRL

Established 2024

Estimated annual revenues

> $1,000,000

Licensing Authorities

OverviewBonusesUser reviews5Safety Index explainedDiscussion9Payment methods27

SambaSlots Casino Review

When reviewing and assessing SambaSlots Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers have carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.

We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. SambaSlots Casino has Low Safety Index of 3.7, indicating a bad performance in terms of fairness and safety based on our evaluation criteria. Keep reading our SambaSlots Casino review to learn more about this casino and decide whether it is a good choice for you.

Safety Index – SambaSlots Casino fairness and safety

To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.

In our SambaSlots Casino review, we extensively examined and analyzed the Terms and Conditions of SambaSlots Casino. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Thus, taking our findings into account, if you do decide to play at this casino, we urge you to proceed with caution .

Based upon our estimates and collected information, we consider SambaSlots Casino a medium-sized online casino. It has a very high amount of restrained payouts in complaints from players, when we take its size into account. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.

We did not find SambaSlots Casino on any relevant casino blacklists. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.

All in all, when combined with other factors that come into play in our review, SambaSlots Casino has landed a Low Safety Index of 3.7. We urge players to refrain from using this casino and search for one with a higher Safety Index instead.

Note: To the best of our knowledge, SambaSlots Casino is associated with 4 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of SambaSlots Casino. They had a negative effect.

SambaSlots Casino T&Cs

Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of SambaSlots Casino to be somewhat unfair.

Note: For further detail on our findings regarding the T&Cs review click here.

Player complaints related to SambaSlots Casino

Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.

We currently have 0 complaints directly about this casino in our database, as well as 23 complaints about other casinos related to it. Because of these complaints, we've given this casino 10,964 black points in total, out of which 10,964 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of SambaSlots Casino

Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.

However, the User satisfaction score is only calculated once a casino has 15 or more reviews. Since we have only collected reviews from 5 players, SambaSlots Casino does not have a User satisfaction score yet. The reviews submitted by users are available in the 'User reviews' segment of this page.

Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.

SambaSlots Casino company information and licenses

SambaSlots Casino has estimated annual revenues higher than $1,000,000. Based on the categorization we use, this makes it a small to medium-sized online casino.

SambaSlots Casino has been granted licenses by authorities in the following countries or regions: Comoros (Anjouan Gaming), Curaçao (Curaçao Gaming Control Board).

About payment methods and win and withdrawal limits

SambaSlots Casino accepts 27 payment options. This includes: Payz (ecoPayz) , VISA, Mastercard, Sofort Banking, PayPal, Bitcoin (BTC), Online bank transfer, Bank transfer, ApplePay, Instant Bank Transfer, Interac, Litecoin (LTC), Bitcoin Cash (BCH), Dogecoin (DOGE), Ethereum (ETH), Google Pay, Binance Coin (BNB), USD Coin (USDC), MiFinity, Tron (TRX), Tether (USDT), Ripple (XRP), Cardano (ADA), Solana (SOL), AVAX (Avalanche), PIX, PicPay.

Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.

Withdrawal limits	Win limits
EUR 4,000 per day	No win limit
EUR 10,000 per week
EUR 20,000 per month

Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Available language options and customer support

As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The table below contains information about the languages at SambaSlots Casino.

Language	Website	Customer support	Live chat
English			24/7
Spanish
Portuguese
German
French

During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. Since customer support can assist you with problems related to registration process at SambaSlots Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say SambaSlots Casino has a good customer support based on the responses we have received during our testing.

Casino games and slots available at SambaSlots Casino

You can play these types of games at SambaSlots Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Titles supplied by 28 casino game providers are available. This includes Novomatic, Blueprint Gaming, Pragmatic Play, Endorphina, 1X2 Network, Realistic Games, Relax Gaming, Betgames, Penguin King, VoltEnt, Gamebeat, Ela Games, Formula Spin, Caleta Gaming, Iconic21 (BETER Live), AvatarUX, XGG, Live88, NetGaming, Spribe, OneTouch, 3 Oaks Gaming, EGT Digital, Rogue Gaming, Onlyplay, Ruby Play, LAMBDA gaming, Playnetic.

Bonuses and codes offered by SambaSlots Casino

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. We currently have 1 bonus from SambaSlots Casino in our database, which you can find in the 'Bonuses' part of this review.

Note: Visit our separate page on SambaSlots Casino bonuses to learn more about this casino's offers.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Show all (27)

Withdrawal limits

per month

€20,000

per week

€10,000

per day

€4,000

Games

Show all

Slots

Roulette

Blackjack

Betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

Craps and dice

Keno

Scratch cards

eSports betting

Crash games

Language options

English website

All languages (5)

English customer support

English live chat

Game providers

Show all (28)

Casino screenshots

Positives

Deposits by cryptocurrencies are accepted
Live chat support is available 24/7

Negatives

Limited responsible gaming options
Customer support via phone is not available
Young casino
Not all payment methods are available for all countries

Interesting facts

Live chat support uses the auto-translate feature for some languages
The company focuses on both casino and sports betting
Small international casino

Author: Attila Gorkij Last updated: 21 Nov 2025 Anything incorrect or missing? Let me know

SambaSlots Casino bonuses

Browse all bonuses offered by SambaSlots Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of SambaSlots Casino

This is a place to share experience with SambaSlots Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Not enough data

Rated by 5 users

Very positivePositiveNeutralNegativeVery negative

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Casino Guru

We want players to understand gambling.

hschlue88

Gold

Germany

• 2 months ago

Casino is fraud.

Players can register and make deposits from countries that the casino has restricted in its terms and conditions. However, the casino refuses to issue a withdrawal because the player registered from a restricted country, and the casino simply blocks the player's account and refuses to refund the deposit. The casino itself confirmed this to me in writing.

nothing positive
nichts positives

Players can register and make deposits from countries that the casino has restricted in its terms and conditions. However, the casino refuses to issue a withdrawal because the player registered from a restricted country, and the casino simply blocks the player's account and refuses to refund the deposit. The casino itself confirmed this to me in writing.
Spieler können sich von Länder aus registrieren, die das Casino im AGB eingeschränkt hat und Einzahlungen tätigen. Das Casino verweigert aber die Auszahlung, da der Spieler sich von einem eingeschränkten Land registriert hat und das Casino sperrt einfach das Spielerkonto, verweigert die Erstattung der Einzahlung. Das Casino hat es mir selber nachweislich schriftlich so bestätigt.

Instyle78

Silver

Sweden

• 3 months ago

Good loadingspeed, there is no live support from what I could see, and first a bit of a slow process with withdrawals, but when kyc was done (easy) the money landed in my bank less than 24 h later. Good mix of games.

Fast withdrawals when kyc is done
Great layout

A bit slow support at start

gszalosenko

Bronze

Hungary

• 7 months ago

After I won huge amount of 40 000 euro, my account was blocked.
I tried to pass verification through some another site. From cashier I was redirected there. But got some mistake. Then casino gave me another link, then said that I need to load photos to email. Than said that with email I can not verify account. Some very strange situation. Do not recommend to play here.

never try to play here

never try to play here

rifat62

Silver

Sweden

• 9 months ago

Never played at an online casino with such poor winnings. bought 10 rounds of free spins. highest win was 20% of the amount bet. but most times 5-10% of the amount bet. senseless. should be impossible.

many games

100% rigged
Horrible RTP
Bad Responsible Gambling

Pman93

Bronze

Sweden

• 9 months ago

I have been satisfied with SambaSlots as a platform for online gaming. The site offers all the games I want to play, and the withdrawal times are impressively fast compared to other Curacao-licensed casinos. Overall, it is a casino site that I have come to trust.

However, I must express my deep disappointment with the treatment of loyal players. Despite depositing substantial amounts—sometimes up to ten times a day—the only benefit I have received is the standard weekly cashback. It is disheartening that loyal players are not better appreciated.

Fast withdrawals

Safety Index of SambaSlots Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of SambaSlots Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Low3.7/10

Medium-sized casino, based on our research and estimates

We consider the casino's T&Cs to be somewhat unfair

Not found on any relevant casino blacklist

Very high value of withheld winnings in player complaints in relation to the casino's size

We also considered other factors, which had a neutral impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Unfair terms and conditions

Policy that may unfairly affect many players
T&C copied from the casino's website (in English):
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By requesting self-exclusion, players may forfeit their winnings
T&C copied from the casino's website (in English):
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Complaints about SambaSlots Casino and related casinos

(183)

183All2Opened23Unresolved57Resolved101Rejected

Complaints directly about SambaSlots Casino

Our verdict Player stopped responding

Player faces withdrawal issues due to account error.

The player from Mexico encountered a 'user data error' when attempting to withdraw funds despite having a deposit history. After making an additional deposit as requested, she saw no progress and was unable to reach support due to their unavailability. The Complaints Team was unable to proceed with further investigation or provide potential solutions due to her lack of response to inquiries and reminders. Consequently, the complaint was closed, but she retained the option to reopen it in the future.

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Closed Submitted: 13 Nov 2025

Disputed amount: Mex$369

Our verdict Case closed

Player’s withdrawal is being delayed repeatedly.

The player from Australia faced repeated withdrawal rejections from the casino, receiving varying explanations, including technical issues and reassurances that her withdrawal would be processed shortly. Despite submitting her withdrawal request on the 16th of the month and attempting to resubmit it, the amount reverted back to her available balance. The issue was resolved after the player confirmed that her complaint was resolved through the dedicated button, indicating successful communication with the casino regarding her verification and withdrawal process.

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Resolved Submitted: 21 Oct 2025

Disputed amount: A$130

Our verdict Unjustified complaint

Player's account has been closed due to restrictions.

The player from Germany had deposited 423 euros at a casino, which he later discovered listed Germany as a restricted country in its terms and conditions. The casino had confirmed that accounts registered in Germany would be blocked after a withdrawal request, refusing to refund his deposit. The Complaints Team explained that since the player's balance had been played down and no winnings were confiscated, they could not assist with a refund request. Consequently, the complaint was closed as there was no basis for further action.

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Closed Submitted: 26 Sep 2025

Disputed amount: €423

Our verdict Case closed

Player’s withdrawal is blocked and account is restricted.

The player from Sweden faced withdrawal issues with Samba Slots, despite having fulfilled all KYC/AML requirements. His account remained restricted as the casino demanded a phone bill in his father's name, which he believed was irrelevant and an invasion of privacy, while alternative verification methods he proposed were ignored. The Complaints Team intervened, and after reviewing the case, the casino decided to make an exception, agreeing to contact the player directly. The issue was ultimately resolved, and the player marked the complaint as resolved in the system.

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Resolved Submitted: 16 Sep 2025

Disputed amount: €950

Our verdict Unjustified complaint

Player’s winnings haven’t been received yet.

The player from Greece had been waiting for a withdrawal for less than two weeks. Unfortunately, their payout had not been received yet. The Complaints Team reviewed the player's case and determined that the withdrawal had been denied due to a violation of the casino's bonus terms, as the player had placed bets exceeding the allowed maximum while the bonus was active. Consequently, the complaint had been rejected as the casino's actions were found to be in line with industry standards regarding bonus play.

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Closed Submitted: 07 Aug 2025

Disputed amount: €1,000

Our verdict Case closed

Player’s withdrawal is delayed.

The player from Germany had requested a withdrawal of €3,349 on August 1st and had not received a response. The issue was resolved after the player marked the complaint as resolved, indicating that the withdrawal had been processed successfully. The Complaints Team had communicated that delays could occur due to KYC verification or high withdrawal volumes, advising patience during the process. The player had confirmed satisfaction with the resolution, leading to the complaint being marked as 'Resolved' in the system.

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Resolved Submitted: 07 Aug 2025

Disputed amount: €3,349

Our verdict Player stopped responding

Player is struggling with withdrawal processes.

The player from Greece faced difficulties withdrawing winnings from the casino, as the only options available were IBAN or crypto, despite having made his deposit via MasterCard. After initiating a withdrawal, he encountered issues with the required customer ID for Neteller, and his communications with the casino's support went unanswered. The Complaints Team engaged with the casino, which confirmed that the player’s request to update his payment method had been processed, but the player stated that neither the registered IBAN had been removed nor could he add a second one. Ultimately, the complaint was closed due to a lack of response from the player, although he retained the option to reopen it in the future.

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Closed Submitted: 01 Aug 2025

Disputed amount: €1,900

Our verdict Player stopped responding

Player's winnings have been confiscated.

The player from Austria reported an issue with withdrawing his winnings at SambaSlots after his account balance unexpectedly dropped to 0.08 euros. He stated that the casino accused him of making three spins with a bet of 200 euros, which he denied, and highlighted that he had followed the casino's betting terms. The Complaints Team extended the response time for the player to provide his game history but ultimately had to reject the complaint due to the player's lack of response.

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Closed Submitted: 05 Jun 2025

Disputed amount: €7,800

Our verdict Unjustified complaint

Player's account has been closed without reason.

The player from Hungary had his account closed after attempting to withdraw €28,000 in winnings, compounded by confusion over a complicated verification process. Despite following several links to upload documents and receiving communication about a cashback promotion, he received no clear explanation for the closure. The Complaints Team reviewed the case and confirmed that the account was closed due to a violation of the casino's Terms and Conditions, specifically related to fraudulent verification practices. Consequently, the complaint was rejected, and the player was informed that the casino acted within its rights.

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Closed Submitted: 02 May 2025

Disputed amount: €40,000

Our verdict Unjustified complaint

Player’s account has been closed unexpectedly.

The player from Spain had found his account blocked the day after making a €200 deposit, which appeared to be associated with fake customer codes for clothing purchases rather than gambling. He had suspected that the block was related to the casino's illegal operations in Spain. The Complaints Team had attempted to contact the casino for clarification on the account closure and the player's remaining balance but received no response despite multiple outreach efforts. Ultimately, the complaint had been marked as "unresolved" due to the lack of cooperation from the casino. The casino subsequently sought to reopen the case, presenting evidence that indicated there was almost no outstanding balance at the time of account closure. Upon thorough examination of the submitted information and evidence, the Complaints Team determined that there was no indication of misconduct by the casino, resulting in the complaint being dismissed. Given that there are no financial responsibilities owed to the player, the casino is entirely justified in exercising its discretion to close any player account.

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Closed Submitted: 12 Mar 2025

Disputed amount: ??

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