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All37,577Opened1,049Unresolved4,793Resolved11,766Rejected19,969
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Our verdict Player stopped responding

Lalabet Casino - Player is seeking a refund due to lack of casino license.

Closed Submitted: 24 Mar 2024
Disputed amount: €1,500
Safety Index:Very low
Our verdict Case closed

Cwinz Casino - Player’s deposit is not reflecting in account.

Resolved Submitted: 24 Mar 2024
Disputed amount: 10,000 INR
Safety Index:Low
Our verdict Player stopped responding

Sportuna Casino - Player's bets were restricted and withdrawal delayed.

Closed Submitted: 23 Mar 2024
Disputed amount: €1,500
Safety Index:High
Our verdict Other

Galactic Wins Casino - Player experiences issues with game accessibility at the casino.

Closed Submitted: 23 Mar 2024
Disputed amount: 1 R$
Safety Index:Below average
Our verdict Player stopped responding

Betfair Casino CO - Player experiences issues with verification and refund withdrawal.

Closed Submitted: 23 Mar 2024
Disputed amount: €200
Safety Index:Very high
Our verdict Unjustified complaint

Galactic Wins Casino -

Closed Submitted: 23 Mar 2024
Disputed amount: NZ$3,000
Safety Index:Below average
Our verdict Case closed

Svenplay Casino - Player's withdrawal is delayed.

Resolved Submitted: 23 Mar 2024
Disputed amount: C$250
Safety Index:Low
Our verdict No reaction policy

Gorilla Wins Casino - Player's withdrawal request is being cancelled.

Unresolved Submitted: 23 Mar 2024
Black points: 62
Disputed amount: £150
Safety Index:Very low
Our verdict No reaction policy

Simsinos Casino - Player's winnings are confiscated due to misinterpretation of bonus terms.

Unresolved Submitted: 23 Mar 2024
Black points: 27
Disputed amount: €279
Safety Index:Below average
Our verdict Case closed

1win Casino - Player struggles to activate self-exclusion.

Resolved Submitted: 22 Mar 2024
Disputed amount: ??
Safety Index:High
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