HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All38,823Opened973Unresolved4,999Resolved12,229Rejected20,622
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

Pledoo Casino - Player with gambling addiction opened second account.

Closed Submitted: 14 May 2024
Disputed amount: 1,938 CHF
Safety Index:High
Our verdict Player stopped responding

MyStake Casino - Player's self-excluded account re-opened.

Closed Submitted: 14 May 2024
Disputed amount: £1,500
Safety Index:Very high
Our verdict Unjustified complaint

Talismania Casino - Player's large winnings were confiscated due to a duplicate account allegation.

Closed Submitted: 14 May 2024
Disputed amount: €11,359
Safety Index:High
Our verdict Case closed

Lucky7even Casino - Player faces a prolonged withdrawal delay and is misled by the support.

Resolved Submitted: 14 May 2024
Disputed amount: €49
Safety Index:High
Our verdict Player stopped responding

Pikebit Casino - Player struggles with unavailable withdrawal option.

Closed Submitted: 14 May 2024
Disputed amount: 23,700 INR
Safety Index:Below average
Our verdict Unreasonable excuse

KBBBET Casino - Player’s account has been blocked.

Unresolved Submitted: 14 May 2024
Black points: 642
Disputed amount: 3,295 R$
Safety Index:Low
Our verdict Case closed

FgFox Casino - Player has issues with deposit verification.

Resolved Submitted: 14 May 2024
Disputed amount: €1,432
Safety Index:High
Our verdict Player stopped responding

SpinAUD Casino - Player doesn't get fair payouts off his deposits.

Closed Submitted: 14 May 2024
Disputed amount: A$7,000
Safety Index:Low
Our verdict Case closed

NineWin Casino - Player believes that their withdrawal has been delayed.

Resolved Submitted: 14 May 2024
Disputed amount: €2,500
Safety Index:High
Our verdict Failed self-exclusion

BookofCasino - Player's request for self-exclusion has been ignored.

Unresolved Submitted: 14 May 2024
Black points: 3,947
Disputed amount: €7,300
Safety Index:Very low
Show more complaints (+10)
Showing 20,911 - 20,920 of 38,823 complaints
1...2,091 2,092 2,093...3,883
Go to pageof 3,883 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.