HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All40,405Opened937Unresolved5,233Resolved12,695Rejected21,540
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

Win Casino - Player’s withdrawals are delayed.

Resolved Submitted: 13 Jan 2025
Disputed amount: ৳30,100
Safety Index 5.8 Below average
Our verdict Player stopped responding

BassBet Casino - Player faces withdrawal limits.

Closed Submitted: 13 Jan 2025
Disputed amount: €5,000
Safety Index 7.9 Above average
Our verdict Case closed

i24Slots Casino - Player's withdrawal has been rejected.

Resolved Submitted: 13 Jan 2025
Disputed amount: €115
Safety Index 2.7 Very low
Our verdict Case closed

LuckyHour Casino - Player’s withdrawal has been confiscated.

Resolved Submitted: 13 Jan 2025
Disputed amount: €4,880
Safety Index 7.7 Above average
Our verdict Case closed

Snatch Casino - Player's winnings have been unfairly deducted.

Resolved Submitted: 13 Jan 2025
Disputed amount: €500
Safety Index 9.8 Very high
Our verdict Player stopped responding

TikiTaka Casino - Player’s withdrawal is delayed.

Closed Submitted: 13 Jan 2025
Disputed amount: 1,009,200 Ft
Safety Index 7.2 Above average
Our verdict Player stopped responding

BigBoost Casino - Player's deposits are confiscated despite self-exclusion.

Closed Submitted: 13 Jan 2025
Disputed amount: €500
Safety Index 6.8 Above average
Our verdict No reaction

No Limit Bet Casino - Player's winnings have been confiscated.

Unresolved Submitted: 13 Jan 2025
Black points: 1,164
Disputed amount: 215,000 kr
Safety Index 4.6 Low
Our verdict No reaction policy

EGB Casino - Player's withdrawal is delayed and account options changed.

Unresolved Submitted: 13 Jan 2025
Black points: 384
Disputed amount: $2,547
Safety Index 3.5 Low
Our verdict Other

Shuffle Casino - Player’s account verification is delayed.

Closed Submitted: 13 Jan 2025
Disputed amount: 1,150 TRX
Safety Index 4.8 Low
Show more complaints (+10)
Showing 16,931 - 16,940 of 40,405 complaints
1...1,693 1,694 1,695...4,041
Go to pageof 4,041 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.