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All41,346Opened766Unresolved5,462Resolved13,074Rejected22,044
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Our verdict Unjustified complaint

SlotMonster Casino - Player demands a refund after account closure request.

Closed Submitted: 28 Mar 2025
Disputed amount: €1,700
Safety Index 2.8 Very low
Our verdict Other

Spinsino Casino - Player demands refund due to self-exclusion error.

Closed Submitted: 28 Mar 2025
Disputed amount: €1,500
Safety Index 4.9 Low
Our verdict Case closed

BetOnRed Casino - Player's withdrawal request is delayed.

Resolved Submitted: 28 Mar 2025
Disputed amount: 59,150 Ft
Safety Index 8.2 High
Our verdict No reaction

BetterWin Casino - Player's deposit is delayed and refund ignored.

Unresolved Submitted: 28 Mar 2025
Black points: 120
Disputed amount: €120
Safety Index 6.0 Below average
Our verdict Case closed

MrWest Casino - Player’s ID verification is being delayed.

Resolved Submitted: 28 Mar 2025
Disputed amount: C$600
Safety Index 6.2 Below average
Our verdict Player stopped responding

1win Casino - Player’s winnings haven’t been received yet.

Closed Submitted: 28 Mar 2025
Disputed amount: 89,000 INR
Safety Index 8.7 High
Our verdict Case closed

Immerion Casino - Player’s account is closed, blocking her access to funds.

Resolved Submitted: 28 Mar 2025
Disputed amount: A$600
Safety Index 8.5 High
Our verdict Unjustified complaint

CoinKings Casino - Player's account has been closed and funds confiscated.

Closed Submitted: 27 Mar 2025
Disputed amount: $7,178
Safety Index 8.8 High
Our verdict Player stopped responding

Parimatch Casino IN - Player’s deposit is wrongly converted to bonus funds.

Closed Submitted: 27 Mar 2025
Disputed amount: 2,200 INR
Safety Index 5.8 Below average
Our verdict Case closed

Richville Casino - Player’s deposit is delayed.

Resolved Submitted: 27 Mar 2025
Disputed amount: €20
Safety Index 7.9 Above average
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