HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44789Opened935Not solved5602Solved12638Rejected25614
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: 10,000 ₴

Kraken Casino - Player couldn’t access website for three days.

Kraken Casino
Safety Index:Very high Submitted: 12 Jun 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €800

BetAmo Casino - Player’s struggling to withdraw his winnings.

BetAmo Casino
Safety Index:Above average Submitted: 12 Jun 2020
Resolved Our verdict

Case closed

Disputed amount: 8,000 ﷼

Punt Casino ZA - Player’s withdrawal has been delayed.

Punt Casino ZA
Safety Index:Below average Submitted: 12 Jun 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €80,000

Spinia Casino - Player’s winnings have been capped.

Spinia Casino
Safety Index:Above average Submitted: 12 Jun 2020
Unresolved Our verdict

Insufficient evidence from casino

Black points: 99
Disputed amount: A$20

Extra Vegas Casino - Player’s account has been disabled.

Extra Vegas Casino
Safety Index:Above average Submitted: 12 Jun 2020
Case closed Our verdict

Other

Disputed amount: €22,052.58

Pokerdom Casino - Player’s country has become restricted.

Pokerdom Casino
Safety Index:Above average Submitted: 12 Jun 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €150

House Of Pokies Casino - Player is struggling to access her account.

House Of Pokies Casino
Safety Index:Low Submitted: 12 Jun 2020
Case closed Our verdict

Player stopped responding

Disputed amount: Can$1,000

Wildz Casino - Player’s withdrawal has been delayed.

Wildz Casino
Safety Index:High Submitted: 12 Jun 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €435

Freaky Aces Casino - Player’s country has become restricted.

Freaky Aces Casino
Safety Index:Low Submitted: 12 Jun 2020
Case closed Our verdict

Player stopped responding

Disputed amount: A$10,000

Johnny Kash Casino - Player has been struggling to access his account.

Johnny Kash Casino
Safety Index:Very low Submitted: 12 Jun 2020
Show more complaints (+10)
Showing 42,661 - 42,670 of 44,789 complaints
1...4266 4267 4268...4479
Go to pageof 4,479 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news