Palms Bet Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.
The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. Palms Bet Casino has a High Safety Index of 8.4, which makes a recommendable option for most players in terms of fairness and safety. Continue reading our Palms Bet Casino review and learn more about this casino in order to determine whether or not it's the right one for you.
Safety Index of Palms Bet Casino – Is it fair and safe?
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of Palms Bet Casino, we have looked closely into the Terms and Conditions of Palms Bet Casino and reviewed them. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.
Considering our estimates and the factual data we have collected, Palms Bet Casino appears to be a average-sized online casino. In proportion to its size, it has received complaints with a low total value of disputed winnings. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
As far as we are aware, no relevant casino blacklists mention Palms Bet Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
All in all, when combined with other factors that come into play in our review, Palms Bet Casino has landed a High Safety Index of 8.4. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.
Terms and Conditions of Palms Bet Casino evaluated
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We did not find any unfair or predatory rules in the Terms and Conditions of Palms Bet Casino during our review.
Player complaints submitted about Palms Bet Casino
Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
We currently have 2 complaints about this casino in our database. Because of these complaints, we've given this casino 604 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Palms Bet Casino user feedback and reviews evaluated
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
So far, we have received only 10 player reviews of Palms Bet Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 15 or more reviews. To view the casino's user reviews, navigate to the User reviews part of this page.
Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.
Licenses and company data
Palms Bet Casino is owned by Telematic Interactive Bulgaria Ltd. and has estimated revenues exceeding $5,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.
Palms Bet Casino has been granted a gambling license in Bulgaria.
Note:Palms Bet Casino is connected to land-based casinos or betting shops. Judging purely by the online casino website, this casino would have a lower Safety Index than it currently has from us, however, it has been increased because of the availability of brick-and-mortar establishments and the credibility they add to the online casino.
Payment methods, win and withdrawal limits
Palms Bet Casino supports 12 payment options. This includes: Skrill, Mastercard, VISA, Maestro, Bank transfer, A1, CashTerminal, EasyPay, FastPay (Bulgaria only), ePay.bg, ApplePay, Google Pay.
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits
Win limits
BGN 10,000 per day
No win limit
BGN 300,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Available language options and customer support
When reviewing online casinos, we collect information about their customer support and language options. You can find languages available at Palms Bet Casino in the table below.
Language
Website
Customer support
Live chat
English
24/7
Bulgarian
24/7
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Palms Bet Casino, managing your account, withdrawals, or other matters. Palms Bet Casino has a good customer support, judging by the results of our testing.
Slots and casino games at Palms Bet Casino
Palms Bet Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Keno, eSports betting, Virtual sports, Crash games, Live shows, Table games, Live bingo, Live blackjack, Live dice games, Live poker, Live roulette.
Casino games from 20 game providers are offered. This includes Apricot (Microgaming), Evolution Gaming, Pragmatic Play, Playson, iSoftBet, Amatic, GameArt, Wazdan, Habanero, Spinomenal, CT Interactive, 7777 gaming, PatePlay, EGT Digital, Wizard games, 7Mojos, Fazi, Amusnet (EGT), Spribe, Kiron Interactive.
Bonuses and codes offered by Palms Bet Casino
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There is 1 bonus offered by Palms Bet Casino in our database at the moment. More information is available in the 'Bonuses' section of this review.
Note: Our separate page features details on Palms Bet Casino bonuses for additional information about this casino's offers.
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Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Payment methods
Show all
(12)
Payment methods (12)
Withdrawal limits
per month
300,000 лв
per day
10,000 лв
Games
Show all
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
No craps
Keno
No scratch cards
eSports betting
Crash games
Types of games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
No craps
Keno
No scratch cards
eSports betting
Crash games
Language options
English website
All languages
(2)
All website languages
EnglishBulgarian
English customer support
All languages
(2)
All customer support languages
EnglishBulgarian
English live chat
All languages
(2)
All livechat languages
EnglishBulgarian
Game providers
Show all
(20)
Game providers (20)
CASINO SCREENSHOTS
Positives
24/7 Customer support
Live dealer games are available
Supports many payment methods
Nice website
Negatives
Only Bulgarian players accepted
Interesting facts
The company focuses on both casino and sports betting
Browse all bonuses offered by Palms Bet Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(10)
User reviews of Palms Bet Casino
This is a place to share experience with Palms Bet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Please look at the pending complaint on my behalf where I have provided screenshots and the casino is unwilling to explain the reasons for this nagging!!! This is not a secure site!! The moment you win, they will ask you for incredible verifications and even ask you to present documents in person in Sofia (screenshots above, I'm not making this up. Not a safe site since you can't get your money!!!
Моля погледнете нерешената жалба от мое име в което съм предоставил скрийншотове и казиното не желае да обясни причините за това заяждане!!! Това не е сигурен сайт!! В момента в който спечелите ще ви изискват невероятни верификации и дори ще изискват от вас да представите документи лично в София (вище скрийншотове ,не си измислям. Не са сигурен сайт след като не можете да си получите парите!!!
They don't pay out profits, they make verification process impossible!!!
Не изплащат печалби, правят невъзможен процес на верификация!!!
When I started playing years ago, that is, at the beginning of a new proving casino, there were some minimal profits, but then nothing, only losses losses: days, even months, you only make money and 0, a big disappointment, this is really not normal in my opinion , and don't tell me it's luck or RTR of the games, now more than ever I'm sure there's something wrong! I don't know where they got this rating from (most likely from football), but the casino is a complete scam.
Когато започнах да играя преди години ,тоест в началото на ново доказващо се казино имаше някакви минимални печалби ,но след това нищо ,само загуби загуби :дни ,даже месеци наред само вкарваш пари и 0, голямо разочарование ,това наистина според мен не е нормално , и не ми казвайте , че става въпрос за късмет или РТР на игрите ,сега повече от всякога съм сигурна че има нещо нередно ! Незнам от къде имат този рейтинг (най вероятно от футбола) ,но казиното е пълна измама.
Different payment methods
Различни методи на плащане
Fast withdrawal
Бързо теглене
Problem loading games
Проблем със зареждането на игрите
No winnings or if there are any they are 80% smaller than what you bet
Никакви печалби или ако има такива са 80 % по малки от това ,което сте заложили
I will look like a face, but of all the Bulgarian casinos, there is no better one than palmsbet. At palmsbet, even when I've won, my sessions are literally 10 times longer with twice the deposit. In palmsbet in 2 months of play, I have more successful sessions than in Winbet in 3 years of play and I am not exaggerating.
Ще изглеждам като нагласено лице, ама от всичките български казина, няма по-добро от palmsbet. В palmsbet, дори и когато съм спечелил сесиите са ми буквално 10 пъти по-дълги с два пъти по-малък депозит. В palmsbet за 2 месеца игра, имам повече успешни сесии от колкото в Winbet за 3 години игра и не преувеличавам.
One of the most fraudulent casinos in Bulgaria. Both the real casino and the virtual one are under all criticism. If they give any profit, then they refuse to pay it. Also the site is not working properly. The bonuses are not loaded and the games just freeze.
Едно от най-измамните казина в България. Както реалното казино така и виртуалното са под всякаква критика. Ако дадат някаква печалба, после отказват да я изплатят. Също така сайта не работи правилно. Бонусите не се зареждат а игрите само забиват.
Stockata
Unregistered user
• 2 years ago
Don't waste your time after one more time of 2500lv taken i didn't win a dime. Just playing with your nerves. If you want to lose your money that's the place or if not try another place .
Bulgarian casino, if you want to lose money - here is the place
българско казино,ако искате да губите пари-тук е мястото
Safety Index explained
Safety Index of Palms Bet Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Palms Bet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.4/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
