HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All43,156Opened897Unresolved5,771Resolved13,698Rejected22,790
Active filters: Casino:
Clear all filters
Sort
Current status Waiting for Casino Guru to reply 4d 0h 54m 41s

MyStake Casino - Player requests investigation into account issues and verification.

Opened Submitted: 18 Aug 2026
Safety Index 9.7 Very high
Our verdict Case closed

WikiLuck Casino - Player's withdrawal has been delayed.

Resolved Submitted: 18 Aug 2026
Disputed amount: €899
Safety Index 4.3 Low
Current status Waiting for Casino Guru to reply 6d 10h 50m 57s

5bet Casino - Player's withdrawal has been confiscated.

Opened Submitted: 18 Aug 2026
Safety Index 7.3 Fresh casino
Current status Waiting for player to reply 6d 1h 9m 2s

5bet Casino - Player’s winnings have been confiscated.

Opened Submitted: 18 Aug 2026
Safety Index 7.3 Fresh casino
Our verdict No reaction policy

Blind Luck Casino - Player’s winnings have been confiscated.

Unresolved Submitted: 18 Aug 2026
Black points: 215
Disputed amount: €960
Safety Index 2.8 Very low
Our verdict Uncertain case

Betlabel Casino - Player's failed withdrawal has not been returned to his gaming account.

Unresolved Submitted: 18 Aug 2026
Black points: 171
Disputed amount: €500
Safety Index 7.0 Fresh casino
Our verdict Player stopped responding

PokieFox Casino - Player is unable to access account for withdrawal.

Closed Submitted: 18 Aug 2026
Disputed amount: A$178
Safety Index 7.0 Above average
Our verdict Case closed

Slots Gallery Casino - Player’s winnings haven’t been received yet.

Resolved Submitted: 18 Aug 2026
Disputed amount: €2,895
Safety Index 8.7 High
Our verdict Player stopped responding

Goldbet Casino - Player’s account is suspended and withdrawal delayed.

Closed Submitted: 18 Aug 2026
Disputed amount: A$400
Safety Index 4.1 Low
Our verdict Player stopped responding

Bets.io Casino - Player’s deposit issue remains unresolved.

Closed Submitted: 18 Aug 2026
Disputed amount: 80 USD₮
Safety Index 3.2 Very low
Show more complaints (+10)
Showing 1,191 - 1,200 of 43,156 complaints
1...119 120 121...4,316
Go to pageof 4,316 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.