PokieFox Casino - Player is unable to access account for withdrawal.

I can't get into site or the App to withdraw my winnings.

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the difficulties you're experiencing. To better understand the issue and determine how we may be able to assist you, I would like to ask you a few questions.

• Could you please send me a screenshot of the error message you see when you try to access the casino website?
• Are you unable to load the website entirely, or are you only experiencing difficulties accessing your casino account?
• Have you tried clearing your cookies and cache, deleting your browser history, or using a different device or browser to access the casino again?
• Have you contacted the casino's customer support via email to ask for assistance with this issue?
• Have you made any successful withdrawals from this casino in the past?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your cooperation and reply.

Best regards,

Veronika