Goldbet Casino - Player’s account is suspended and withdrawal delayed.

DONT USE THIS CASINO!!

Was told to deposit to verify my account as they accused me of having duplicate accounts! Deposited and tried to withdraw only 200 out of the 400+ and my account was suspended. Been trying to sort it through customer support and get ignored or takes upto a day for reply!! I only had 1 account, Scam casino!!

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Dear MissMuddy,

Thank you very much for submitting your complaint. I’m sorry to hear about the difficulties you’re experiencing. To better understand the situation and determine how we may be able to assist you, I would like to ask you a few questions.

• Is there any chance that someone from your household, or someone using the same IP address, has also created an account at this casino?
• Have you used any VPN or IP-masking software while accessing the casino website?
• Could you please confirm whether you have completed the KYC verification process?
• Did you accumulate your winnings with or without an active bonus?
• How much were you asked to deposit into the casino for the purpose of verifying your account?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your cooperation and reply.

Best regards,

Veronika