HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,587Opened963Unresolved5,144Resolved12,458Rejected21,022
Active filters: Casino:
Clear all filters
Sort
Current status Waiting for player to reply 3d 21h 41m 59s

SpinGranny Casino - Player's tournament winnings are delayed and account access is restricted.

Opened Submitted: 03 May 2026
Safety Index 8.6 High
Our verdict Case closed

Bet4Win Casino - Withdrawal of player's winnings has been delayed.

Resolved Submitted: 03 May 2026
Disputed amount: Mex$4,000
Safety Index 7.3 Fresh casino
Current status Waiting for casino to reply 2d 1h 21m 10s

Dexsport.io Casino - Player's account has been closed without reason.

Opened Submitted: 03 May 2026
Safety Index 7.5 Above average
Our verdict Case closed

Xon Bet Casino - Player’s verification process is delayed.

Resolved Submitted: 03 May 2026
Disputed amount: 150 zł
Safety Index 4.4 Low
Current status Waiting for player to reply 1d 22h 21m 10s

iWinFortune Casino - Player claims that payment has been delayed.

Opened Submitted: 03 May 2026
Safety Index 2.6 Very low
Our verdict Player stopped responding

Spinania Casino - Player's deposit is delayed.

Closed Submitted: 03 May 2026
Disputed amount: €20
Safety Index 6.2 Below average
Our verdict No reaction

Hidden Jack Casino - Player's account has been closed and winnings withheld.

Unresolved Submitted: 03 May 2026
Black points: 3,528
Disputed amount: €14,000
Safety Index 2.4 Very low
Our verdict Other

1win Casino - Player’s account has been closed for fraud.

Closed Submitted: 03 May 2026
Disputed amount: 5,625 R$
Safety Index 8.5 High
Current status Waiting for Casino Guru to reply 2d 3h 36m 58s

Lanista Casino - Player's account is under investigation and locked.

Opened Submitted: 03 May 2026
Safety Index 7.2 Fresh casino
Current status Waiting for player to reply 2d 20h 21m 10s

HitNSpin Casino - Player’s winnings haven’t been received yet.

Opened Submitted: 03 May 2026
Safety Index 9.8 Very high
Show more complaints (+10)
Showing 1,161 - 1,170 of 39,587 complaints
1...116 117 118...3,959
Go to pageof 3,959 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.