The player from Germany struggles to withdraw €6,800 from Slotoro, with multiple withdrawal requests rejected after weeks of waiting. He highlights concerns about having to resubmit requests due to a technical issue, effectively restarting the waiting period, and calls for immediate payment of his balance.
Slotoro Casino - Player's withdrawal of €6,800 is delayed.
Opened
Current status
Waiting for player to reply
5d 22h 12m 37s
Slotoro Casino
Safety Index 9.8 Very highCase summary
Discussion
Public
Public
yesterday
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Public
Public
yesterday
Dear PAVEL92, t
Thank you very much for submitting your complaint. Please allow me to ask you a few questions so I can understand the whole situation completely.
- Have you made any successful withdrawals from this casino before?
- Did you accumulate your winnings with or without an active bonus?
- Could you please confirm whether you have successfully completed the KYC verification process?
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Karla M.
