The player struggles to withdraw his balance for unknown reason. The complaint was resolved as the player received his money.
Club Player Casino - The player struggles to withdraw his balance.
Amount: $585
Club Player Casino
Safety Index:Above averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
7.1
Club Player Casino has a Safety Index of 7.1, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
Resolved
Our verdict
Case closed
RESOLVED
Case summary
1 year ago
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1 year ago
I deposited 31$ and redeemed a no max withdrawable coupon and won and the casino is out with every excuse under the sun. To not pay me?!?
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1 year ago
Dear Shane2124,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Club Player Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.
Best regards,
Nick
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1 year ago
I reqested a bitcoin withdrawal i gave my bitcoin address the same one i used for my deposit my ids and all been verified there just not wanting to pay out my winnings.
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1 year ago
Hello Shane2124,
Can you please clarify since when is your withdrawal pending? Did you receive any confirmation regarding your completed verification?
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1 year ago
Dear Shane2124,
I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system.
Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.
Best regards,
Casino.Guru
