The player struggles to withdraw his balance for unknown reason. The complaint was resolved as the player received his money.
I deposited 31$ and redeemed a no max withdrawable coupon and won and the casino is out with every excuse under the sun. To not pay me?!?
Dear Shane2124,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Club Player Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.
Best regards,
Nick
I reqested a bitcoin withdrawal i gave my bitcoin address the same one i used for my deposit my ids and all been verified there just not wanting to pay out my winnings.
Hello Shane2124,
Can you please clarify since when is your withdrawal pending? Did you receive any confirmation regarding your completed verification?
Dear Shane2124,
I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system.
Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.
Best regards,
Casino.Guru