HomeComplaintsClub Player Casino - Player faces difficulty meeting casino's withdrawal requirements.

Club Player Casino - Player faces difficulty meeting casino's withdrawal requirements.

Amount: $112

Club Player Casino
Safety Index:Above average
Submitted: 20 May 2024 | Resolved : 12 Sep 2024
Resolved Our verdict

Case closed

RESOLVED

Case summary

1 month ago

The player from California had passed the KYC process but encountered issues with a withdrawal. The casino requested additional sensitive documents for residency verification that the player deemed unnecessary. The player claimed that no terms had been broken and perceived the casino's requests as excessive. Eventually, the player provided the required documents, and the withdrawal was processed successfully. The complaint was marked as resolved by the Complaints Team.

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5 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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5 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
5 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
5 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
5 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
5 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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