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All39,429Opened965Unresolved5,125Resolved12,397Rejected20,942
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Casino Empire - Player's dissatisfied with the overall casino experience.

Unresolved Submitted: 23 Jun 2022
Black points: 267
Disputed amount: €3,000
Safety Index 3.0 Very low
Our verdict Player stopped responding

1win Casino - Player’s withdrawal has been delayed.

Closed Submitted: 23 Jun 2022
Disputed amount: 16,000 INR
Safety Index 8.5 High
Our verdict Regulator: Casino was right

Blackjack Ballroom Casino - Player’s struggling to complete account verification.

Closed Submitted: 23 Jun 2022
Disputed amount: $2,820
Safety Index 9.5 Very high
Our verdict Player stopped responding

Yeti Win Casino - Player’s withdrawal has been delayed.

Closed Submitted: 23 Jun 2022
Disputed amount: €1,180
Safety Index 4.8 Low
Our verdict Unjustified complaint

Winnerama Casino - Player’s account has been disabled.

Closed Submitted: 23 Jun 2022
Disputed amount: R1,000
Safety Index 4.9 Low
Our verdict Case closed

Pelaa Casino - Player’s attempt to self-exclude from the casino has been overlooked.

Resolved Submitted: 23 Jun 2022
Disputed amount: €2,999
Safety Index 7.2 Above average
Our verdict Case closed

Dr Slot Casino - The player's withdrawal is delayed.

Resolved Submitted: 22 Jun 2022
Disputed amount: £500
Safety Index 8.3 High
Our verdict Player stopped responding

1win Casino - The player's withdrawal is delayed.

Closed Submitted: 22 Jun 2022
Disputed amount: €450
Safety Index 8.5 High
Our verdict Unjustified complaint

BitDice Casino - The player's account got closed.

Closed Submitted: 22 Jun 2022
Disputed amount: €800
Safety Index 2.9 Very low
Our verdict Case closed

Parimatch Casino BR - The player's verification is delayed.

Resolved Submitted: 22 Jun 2022
Disputed amount: 2,691,300 INR
Safety Index 5.8 Below average
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