The player from Alabama had deposited $25, won $2025, and attempted to withdraw, but had not been paid. We had requested additional information from the player but did not receive a response. Consequently, the complaint was rejected due to a lack of cooperation from the player.
CBet Casino - Player’s winnings have been delayed.
Amount: $2,025
CBet Casino
Safety Index:Very lowSafety Index
Casinos with a Very low Safety Index usually have many relevant complaints from players or other relevant issues. In general, we don't recommend playing at casinos with a Very low Safety Index.
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
4 months ago
Public
Public
5 months ago
I signed up deposited 25$ won 2025.00 and tried to withdraw and I still haven't been paid tried to get in touch with customer service and it says that they are away waited 24 hours and they blocked the live chat so yes they are a scam and I do not recommend there casino at all and I hope that whoever is running this platform gets caught for the wrong doing they are doing cause its basically stealing money from anyone including me .
Public
Public
5 months ago
Dear Bethanyskye,
Thank you very much for submitting your complaint. I’m sorry to hear about the issue with your withdrawal and understand your concern. However, I’d like to emphasize that we received many complaints about delayed withdrawals from this specific gambling establishment. Regardless of many submitted cases, the casino decided to have a No Reaction Policy approach to all our attempts to negotiate any kind of issues.
I can only imagine how frustrating it must be waiting for your money and not having any feedback about when you’ll receive it and I also genuinely hope that your winnings will be sent to you eventually.
- Could you please forward a screenshot of your withdrawal request to tomas@casino.guru?
Thank you in advance for your cooperation and reply.
Best regards,
Tomas
