The player from Italy complains about an uncertain issue. We rejected the complaint because the player didn't respond to our messages and questions.
CBet Casino - Player is experiencing an undefined problem.
Amount: €700
CBet Casino
Safety Index:Very lowSafety Index
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3.1
CBet Casino has a Safety Index of 3.1, which means some of the considered factors point to a very low level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
3 years ago
Public
Public
3 years ago
Translation
From 700 euros in balance to 0.04 euros 6/7 bonus on the GODSGREEk slot for a total of about 20 euros won.
Raised the stakes to 1 euro per spin from 240 euro to 0.04 with no winnings exceeding the value of the spin.
Systematically always the same sequence (loser) and the symbol that was served in one place punctually in the same place but at the next spin.
More than complaining, as well as closing the account of course, it would be questionable if there were the details of the complaint, attaching the multiple videos made during the multiple plays.
These videos, it seems to have reproduced them in series, such is the sequence of the game.
A simple consideration and I close, damn the day I registered.
Automatic translation:
Public
Public
3 years ago
Dear Libba,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Unfortunately, I’m not able to assist you with this case based on the current description of events and I will need definitely more information. Could you please elaborate?
I hope we will be able to help you to resolve your problem as soon as possible. Looking forward to hearing from you.
Best regards,
Petronela
