HomeComplaintsCasumo Casino - The player's experiencing an unspecified issue.

Casumo Casino - The player's experiencing an unspecified issue.

Amount: £10,000

Casumo Casino
Safety Index:Below average
Submitted: 06 Feb 2023 | Case closed : 20 Feb 2023
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

1 year ago

The player's experiencing an unspecified issue with Casumo Casino. The complaint was closed as the player stopped responding.

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1 year ago

This is the total amount I lost in a month ..

Nothingh is random!

I have the proofs finilly

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1 year ago

Dear miticaleanywords,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Casumo Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Nick

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1 year ago

Dear miticaleanywords,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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1 year ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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