Dear All,
Thank you for reaching out. We highly appreciate the feedback from our players and we will do our best to improve our service further.
Please note that for the withdrawal to be successfully processed, the correct payment information has to be entered. We have contacted the player after each of the attempts with an explanation of what and how should be entered so that payment goes through. We apologize if any of our emails were not completely clear, however, we hope this clarifies the matter.
The player’s account will be closed per their request.
Please feel free to contact us at any time should you have any remaining questions.
Best Wishes,
Casombie Support Team
Dear All,
Thank you for reaching out. We highly appreciate the feedback from our players and we will do our best to improve our service further.
Please note that for the withdrawal to be successfully processed, the correct payment information has to be entered. We have contacted the player after each of the attempts with an explanation of what and how should be entered so that payment goes through. We apologize if any of our emails were not completely clear, however, we hope this clarifies the matter.
The player’s account will be closed per their request.
Please feel free to contact us at any time should you have any remaining questions.
Best Wishes,
Casombie Support Team