Casino Kings - The player struggles to withdraw his balance.

Have been scammed for an insane amount of money no luck even if you play low and if you have a withdrawal they do everything to keep the money and ask for an RNN from your bank which there is no such thing as and you wait forever even though they promise you get the money and it is an eternal battle to get paid your money that you have asked to get out, it is no problem to throw money in but to get it out again is out of the question.

Hello nicolaj666,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Casino King. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Please note that we recommend to wait at least 14 days for your verification/withdrawal to be processed specially if it’s your first ever request.

Looking forward to your answer.

Regards,

Nick

Money was often rejected when withdrawing and they wanted far too much proof of kyc and what they sent was not good enough

Hello nicolaj666,

Since when is the verification ongoing? Which documents have been approved and which not?

Please note that unless you send them all the documentation they ask, you won't be able to withdraw your balance.

Dear nicolaj666,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.