Cafe Casino - Player hasn't received any bonuses.

I have deposited almost 18,000 in the last 30 days and everytime I request a free cash bonus or anything I'm always denied any free cash bonus for being a loyal player and spending alot of money in 2 years.Im about to delete my account...They treat loyal players like shit..I will go spend my money where I'm appreciated.wake up sleepers I'm seriously about done with cafe casino

Dear Amber,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience. Even though I understand your point of view, please understand, that each casino has a different bonus policy and rewarding system. A bonus is something like a gift from the casino that the casino can decide whether you are eligible for receiving them or not.

No casino is obliged to credit bonuses to their players, so I believe that the best option for you is to search for another casino that would suit you better. Maybe you will find something interesting here:

https://casino.guru/no-deposit-bonuses-casino

If there is anything else, I could help you with, please do not hesitate to let me know, otherwise, I will be forced to reject this complaint.

Best regards,

Kristina

Dear Amber,

We are extending the timer by 7 days. If there is anything else we could help you with, let us know, otherwise, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.