HomeComplaintsBrango Casino - The player's dissatisfied with the casino's bonus system.

Brango Casino - The player's dissatisfied with the casino's bonus system.

Amount: $100

Brango Casino
Safety Index:Very high
Submitted: 07 Feb 2023 | Case closed : 22 Feb 2023
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

1 year ago

The player's dissatisfied with the casino's bonus system as he did not receive multiple bonuses in row. The complaint was closed as the player stopped responding.

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1 year ago

All they do is lie talking about the review bonus you do a review you supposed to get the 30 spins they never give these as well as they do not give monthly rewards chips they do a lot of things wrong and they rig the game waste of time never again will I deposit until they start acting like they have some common sense until then they greedy asses don't deserve shit I'll be happy when they get shut down they should never stay in operation so long as they be lying in front and lying about lying and just being more Liars. They refuse to correct the issue by giving the chips and bonuses that are a lot of to my account many issues many issues I've spent way too much money at all four of their sites and all they've done is continue to lie I can tell when they're bringing the system because all of a sudden it disconnects or I can't log out it used to log out all the time now it just stays logged in when I'm playing oh sure it's disgusting

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1 year ago

Hello mazelleee,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Brango Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? What bonus exactly were you supposed to get? How many times did this issue occur and what did the casino respond when you contacted them regarding it? When was the last time you received a bonus?

Looking forward to your answer.

Regards,

Nick

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1 year ago

Dear mazelleee,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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1 year ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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