The player from Greece has experienced a technical glitch while playing Free Spins. We rejected the complaint because the player didn't respond to our messages and questions.
Good Evening
They did this to me when he gave me the free spins. Such casinos are not good to exist ....
Dear Ηρακλής,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please advise if you have tried to communicate this issue with the casino directly? If yes, please forward any relevant communication to petronela.k@casino.guru. How did you receive those Free Spins? Have you deposited funds into your account previously or they were given to you free of charge (No Deposit bonus)?
Looking forward to hearing from you. Thank you in advance for your understanding.
Best regards,
Petronela