HomeComplaintsBonusBlitz Casino - Player’s withdrawal has been delayed.

BonusBlitz Casino - Player’s withdrawal has been delayed.

Amount: $50

BonusBlitz Casino
Safety Index:Very high
Submitted: 19 Apr 2023 | Resolved : 29 Apr 2023
Resolved Our verdict

Case closed

RESOLVED

Case summary

1 year ago

The player from Ohio has requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

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1 year ago

Everything has been verified and now they are saying another 72 hours. When this casino is setup just like limitless brango and extreme. So I should request my withdrawal and it be approved and sent to my bitcoin.

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1 year ago

Dear keeganmonster13,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

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1 year ago

Dear keeganmonster13,

Have you received your withdrawal from the casino yet?

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1 year ago

Yes I did on 4/24/23

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1 year ago

Dear keeganmonster13,

I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system. 

Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Kristina

Casino.Guru

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