BonusBlitz Casino - Player is dissatisfied with casino’s mass emails with bonus offers.

Not a complaint about $. Just a complaint that casino’s like Bonus Blitz send out mass emails that don’t go to those that qualify. This offer should only be sent to those that deposited $50 or more & I have not. It’s like sticking candy in your face and you can’t have it.

Dear scultralisa45,

Thank you very much for submitting your complaint. I’m sorry to hear about your experience with BonusBlitz Casino and I fully understand how frustrating it can be to receive an attractive advertisement for an offer you are not entitled to. However, promotional emails are usually sent automatically in bulk to all players registered in the casino. It’s then up to the players to read the Terms and Conditions stated in the promotional offer and see if they may claim the bonus or not.

I’m sorry we could not be of more help on this occasion. Please let me know if there’s anything else I can assist you with.

Best regards

Veronika

Dear scultralisa45,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.