HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All45,884Opened977Not solved5,715Solved12,945Rejected26,247
Active filters: Casino:
Clear all filters
Case opened Current status

Waiting for a delayed payment

10d 20h 56m 24s

Disputed amount: Can$363

Wintopia Casino - Player believes that their withdrawal has been delayed.

Wintopia Casino
Safety Index:High Submitted: 22 Dec 2024
Case opened Current status

Waiting for player to reply

6d 23h 53m 42s

Disputed amount: €10

BitKingz Casino - Player is denied free spins.

BitKingz Casino
Safety Index:Below average Submitted: 22 Dec 2024
Case opened Current status

Waiting for player to reply

6d 23h 45m 35s

Disputed amount: $6,348

DuckyLuck Casino - Player's withdrawal is delayed due to unclear promotion terms.

DuckyLuck Casino
Safety Index:Above average Submitted: 22 Dec 2024
Case opened Current status

Waiting for player to reply

6d 23h 30m 5s

Disputed amount: $225

Ybets Casino - Player's withdrawal is delayed and communication is lacking.

Ybets Casino
Safety Index:High Submitted: 22 Dec 2024
Case opened Current status

Waiting for a delayed payment

12d 14h 45m 40s

Disputed amount: £2,000

BC.Game Casino - Withdrawal of player's winnings has been delayed.

BC.Game Casino
Safety Index:Above average Submitted: 22 Dec 2024
Case opened Current status

Waiting for a delayed payment

11d 9h 58m 55s

Disputed amount: $250

ElegantSpins Casino - Player’s withdrawal has been delayed.

ElegantSpins Casino
Safety Index:Fresh casino Submitted: 21 Dec 2024
Case opened Current status

Waiting for a delayed payment

4d 9h 52m 37s

Disputed amount: Can$225

Librabet Casino - Withdrawal of player's winnings has been delayed.

Librabet Casino
Safety Index:High Submitted: 21 Dec 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 19h 50m 35s

Disputed amount: Can$2,000

WSMCasino - Player’s account closure is incomplete.

WSMCasino
Safety Index:High Submitted: 21 Dec 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 23h 40m 27s

Disputed amount: Can$982

Evobet Casino - Player’s withdrawal is delayed due to account restrictions.

Evobet Casino
Safety Index:Very low Submitted: 21 Dec 2024
Case opened Current status

Waiting for player to reply

6d 17h 2m 50s

Disputed amount: £1,500

Nine Win Casino - Player’s account is blocked due to ineligibility.

Nine Win Casino
Safety Index:Above average Submitted: 21 Dec 2024
Show more complaints (+10)
Showing 1 - 10 of 45,884 complaints
1 2...4,589
Go to pageof 4,589 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news