Black Magic Casino - Player's withdrawal hasn't been processed.

No response to my request for a withdraw. What is there phone number?

Dear Ken,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please provide more information about your withdrawal? Have you made any successful withdrawals before? Could you please confirm that you have successfully passed the KYC verification? When exactly did you request it?

If there is any relevant communication between you and the casino, please, forward it to kristina.s@casino.guru. Alternatively, you can post it here.

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

Matter resolved

Awesome news, Ken. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.