HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All25,288Opened852Unresolved3,249Resolved7,285Rejected13,902
Active filters: Casino:
Clear all filters
Opened Current status

Waiting for a delayed payment

9d 18h 59m 59s

Disputed amount: €829

Starcasino - Player claims that payment has been delayed.

Starcasino
 Submitted: 14 Apr 2025
Opened Current status

Waiting for a delayed payment

8d 18h 32m 13s

Disputed amount: €500

BetAlice Casino - Player claims that payment has been delayed.

BetAlice Casino
 Submitted: 14 Apr 2025
Opened Current status

Waiting for a delayed payment

9d 18h 45m 33s

Disputed amount: €1,000

24slots Casino - Withdrawal of player's winnings has been delayed.

24slots Casino
 Submitted: 14 Apr 2025
Opened Current status

Waiting for a delayed payment

8d 15h 40m 51s

Disputed amount: A$6,000

Oshi Casino - Withdrawal of player's winnings has been delayed.

Oshi Casino
 Submitted: 14 Apr 2025
Opened Current status

Waiting for player to reply

6d 22h 16m 57s

Disputed amount: NZ$6,000

Bruce Bet Casino - Player’s winnings are confiscated.

Bruce Bet Casino
 Submitted: 13 Apr 2025
Opened Current status

Waiting for Casino Guru to reply

6d 19h 34m 39s

Disputed amount: €1,079

Wildsino Casino - Player’s withdrawal is delayed.

Wildsino Casino
 Submitted: 13 Apr 2025
Opened Current status

Waiting for Casino Guru to reply

6d 20h 15m 56s

Disputed amount: $50

Vegas Nova Casino - Player's withdrawal is delayed and unresolved.

Vegas Nova Casino
 Submitted: 13 Apr 2025
Opened Current status

Waiting for player to reply

6d 19h 14m 9s

Disputed amount: Mex$7,000

Betmaster Casino MX - Player’s withdrawal is delayed after account review.

Betmaster Casino MX
 Submitted: 13 Apr 2025
Opened Current status

Waiting for a delayed payment

8d 11h 30m 58s

Disputed amount: £60

King's Chip Casino - Player believes that their withdrawal has been delayed.

King's Chip Casino
 Submitted: 13 Apr 2025
Opened Current status

Waiting for player to reply

6d 18h 52m 38s

Disputed amount: €250

Instant Casino - Player's bets were rejected, and funds are missing.

Instant Casino
 Submitted: 13 Apr 2025
Show more complaints (+10)
Showing 1 - 10 of 25,288 complaints
1 2...2,529
Go to pageof 2,529 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
droodle_push_alt
Your brain is playing tricks on you. Play Droodles to take control back! Win $100 in our new competition!
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news