HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All26,286Opened879Unresolved3,611Resolved7,542Rejected14,254
Active filters: Casino:
Clear all filters
Opened Current status

Waiting for a delayed payment

11d 17h 13m 8s

Disputed amount: €195

Polestar Casino - Player’s withdrawal has been delayed.

Polestar Casino
 Submitted: 13 Apr 2025
Opened Current status

Waiting for a delayed payment

1d 16h 38m 25s

Disputed amount: €1,500

BassBet Casino - Player’s withdrawal has been delayed.

BassBet Casino
 Submitted: 13 Apr 2025
Opened Current status

Waiting for a delayed payment

13d 15h 35m 59s

Disputed amount: €360

SkyHills Casino - Player believes that their withdrawal has been delayed.

SkyHills Casino
 Submitted: 13 Apr 2025
Opened Current status

Waiting for a delayed payment

13d 4h 29m 13s

Disputed amount: R5,000

32Red Casino UK - Player claims that payment has been delayed.

32Red Casino UK
 Submitted: 12 Apr 2025
Opened Current status

Waiting for a delayed payment

7d 0h 17m 49s

Disputed amount: £500

888 Casino - Withdrawal of player's winnings has been delayed.

888 Casino
 Submitted: 12 Apr 2025
Opened Current status

Waiting for a delayed payment

12d 18h 58m 58s

Disputed amount: 16,000 INR

WinSpirit Casino - Player believes that their withdrawal has been delayed.

WinSpirit Casino
 Submitted: 12 Apr 2025
Opened Current status

Waiting for a delayed payment

5d 17h 53m 40s

Disputed amount: €500

Slotuna Casino - Player’s withdrawal has been delayed.

Slotuna Casino
 Submitted: 12 Apr 2025
Opened Current status

Waiting for a delayed payment

0d 17h 32m 57s

Disputed amount: A$13,500

CrownPlay Casino - Player’s winnings haven’t been received yet.

CrownPlay Casino
 Submitted: 12 Apr 2025
Opened Current status

Waiting for a delayed payment

6d 13h 57m 42s

Disputed amount: £600

Li.bet Casino - Player’s winnings haven’t been received yet.

Li.bet Casino
 Submitted: 12 Apr 2025
Opened Current status

Waiting for a delayed payment

5d 17h 1m 43s

Disputed amount: A$780

Richard88 Casino - Player believes that their withdrawal has been delayed.

Richard88 Casino
 Submitted: 11 Apr 2025
Show more complaints (+10)
Showing 1 - 10 of 26,286 complaints
1 2...2,629
Go to pageof 2,629 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
droodle_push_alt
Your brain is playing tricks on you. Play Droodles to take control back! Win $100 in our new competition!
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news