The player from Germany deposited Ethereum to his account. It seems to be lost due to a technical issue. We rejected the complaint because the player didn't respond to our messages and questions.
Bitcoincasino.io - Player’s deposit has not been credited to his account.
Amount: Ξ1.2
Bitcoincasino.io
Safety Index:HighSafety Index
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
4 years ago
Public
Public
4 years ago
Translation
I loaded 1.2 ETH at bitcoincasino.io this morning. The amount was not credited to me. Allegedly technical problems, although according to etherscan.io the amount has arrived in the wallet. That was 6 hours ago. Allegedly still technical problems. Many payments continue to be received on the wallet. Conclusion: smells very strongly of scam. Bitcoincasino.io also includes other casinos. Paradise Casino and Cleopatra Casino. All 3 have the same management. So be careful.
Automatic translation:
Public
Public
4 years ago
Dear Sascha,
Thank you very much for submitting your complaint. I’m very sorry to hear about your problem. Please, could you clarify if this was your first deposit at this casino? Did you try to communicate this issue with the casino? Thank you very much in advance for your reply.
Best regards,
Petronela
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