Betspinz Casino - Player’s withdrawal has been delayed.

Hello all

I'm really here to add fuel to the fire with this sham of a casino. First off, it's way to easy to win, which would be nice but if its to good to be true, then it more than likely is.

Second, they stop your gameplay once you reach a little over 2k, stating, youve reached your cap as a new and then prompting you to deposit to to verify your bank account. Which is somewhat standard practices by online casinos. But what threw me off, is how they changed the deposit from $50 to $20.

Customer service really bad, they harrassingly keep asking you deposit for verfication purposes, so they ended up locking me of live support (like all scammers do).

Just do yourself at great service and NEVER deposit here undrr any circumstances. You will lose your money

Dear PiSpinWin,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center


PS: Our initial response was generated based on the information you provided when submitting your complaint. If there has been any misunderstanding and the issue is different or more than just a delayed payment, please rest assured—we will review the details thoroughly and get back to you as soon as possible. Thank you for your patience.

Dear PiSpinWin,

I hope you are doing well. As the recommended time frame has now passed, could you kindly update us on whether your withdrawal has successfully been received or if there have been any new developments regarding your case? Thank you for your time, and I look forward to your response.