The player from Texas encounters issues with a casino after winning $3000 following a promotional offer. Upon attempting to cash out, they are asked to pay a $20 fee for verification, which they refuse, leading to error messages about reaching a limit to continue playing. The player claims the casino is fraudulent and demands their winnings.
Betspinz Casino - Player's winnings are being confiscated.
Amount: $3,000
Betspinz Casino
Safety Index:LowSafety Index
Casinos with a Low Safety Index usually have plenty of relevant complaints from players or other relevant issues. In general, we don't recommend playing casinos with a Low Safety Index.
Case opened
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Waiting for Casino Guru to reply
6d 17h 59m 30s
Case summary
6 hours ago
Public
Public
2 days ago
Found this site advertised on Google,Free $30 sign up,secure ECT.I registered played win$3000 I screenshots everything, went to cash out needed to pay$20 first for verification since I had never made a first purchase but the bonus was free didn't advertise string's attached... after me refused to pay, Error messages started popping up stating I had reached my limit and HAD to first redeem before could continue to play.. This casino is a fraud and scam. And should be shut down, fined and I want my winnings, again I have screenshots.Thank You
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yesterday
Dear c.morehead50,
Thank you for submitting your complaint. I’m sorry to hear about the issue you're facing. Unfortunately, it appears that you may have fallen victim to a fraudulent scheme. Our investigation into Betspinz Casino suggests that it is likely a scam casino. While it is common for casinos to require a verification deposit from players when withdrawing winnings from a no-deposit bonus, we do not recommend doing this in this case. We have previously encountered a situation with this casino where, even after the initial deposit was made, they demanded an additional deposit from the player.
Could you please share your communication with the casino regarding the verification deposit? Send emails or chat transcripts to my email at dominika.l@casino.guru, or post screenshots here.
To assist you further in avoiding such situations in the future, we have compiled an informative article on how to choose a secure online casino. You can find it here: https://casino.guru/how-to-choose-an-online-casino.
Thank you very much in advance for your reply.
Best regards,
Dominika
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