Hi pay4hw,
I've just reviewed your case and am sorry to hear about your struggles with the verification of your documents. I will try to help you by contacting the casino. We'll see what can be done when they reply.
Dear BetRebels Casino, I'd like to invite you to join this conversation and participate in the resolution of the player's complaint. Could you please share more information regarding the case? Would you please specify what is exactly requested from the player and why the ordinary bank statement was not sufficient enough for verification purposes?
I'm looking forward to hearing from you. In case of any supporting evidence, feel free to send it to my email natalia.b@casino.guru.
Kind regards,
Natalia
Hi pay4hw,
I've just reviewed your case and am sorry to hear about your struggles with the verification of your documents. I will try to help you by contacting the casino. We'll see what can be done when they reply.
Dear BetRebels Casino, I'd like to invite you to join this conversation and participate in the resolution of the player's complaint. Could you please share more information regarding the case? Would you please specify what is exactly requested from the player and why the ordinary bank statement was not sufficient enough for verification purposes?
I'm looking forward to hearing from you. In case of any supporting evidence, feel free to send it to my email natalia.b@casino.guru.
Kind regards,
Natalia