Conversation with BetPlays.com
Started on August 8, 2024 at 08:22 AM Sofia time EEST (GMT+0300)
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08:22 AM | Visitor: Withdrawal
08:22 AM | Customer Service: An Agent will be with you in a moment ,
Meanwhile can you please specify the reason for your request ?
08:22 AM | Kristiyan from BetPlays.com: You have reached Betplays Customer Support. My name is Kristiyan, how can I assist?
08:22 AM | Visitor: Hello. How is my payment being processed
08:23 AM | Kristiyan from BetPlays.com: Kindly note that in order to check your query accordingly, you need to log in to your account
08:23 AM | Kristiyan from BetPlays.com: Could you provide me with your email as well?
08:25 AM | Visitor: [Image "%D0%B2%D1%8B%D0%BF%D0%BB%D0%B0%D1%82%D0%B0+2.png?expires=1723100400&signature=5e096d5d13324625ea10be7854d09a5a03f79323921814f7930f79553e999c34"]
08:25 AM | Visitor: glukhi*****@mail.ru
08:27 AM | Kristiyan from BetPlays.com: Kindly note that the standard withdrawal processing timeframe is up to 5 business days and your funds will be processed with the same method that you have used for depositing
08:29 AM | Visitor: The standard processing method is 5 days, but how long does the non-standard one take?
08:32 AM | Kristiyan from BetPlays.com: The processing time needed for receiving your funds is up to 5 business days
08:34 AM | Visitor: Why then did I wait a whole month for the last conclusion?
08:34 AM | Kristiyan from BetPlays.com: Igor, as I said, the standard withdrawal processing timeframe is up to 5 business days
08:35 AM | Visitor: The standard processing method is 5 days, but how long does the non-standard one take?
08:37 AM | Kristiyan from BetPlays.com: 5 business days
08:38 AM | Visitor: [Image "%D0%9D%D0%BE%D0%BC%D0%B5%D1%80+%D1%82%D0%B5%D0%BB%D0%B5%D1%84%D0%BE%D0%BD%D0%B0.png?expires=1723100400&signature=7c0e598fac323c9de1b6e1c442209fd18a27687ed259cd3fe2617d9100200c56"]
08:38 AM | Visitor: Is the phone number correct?
08:38 AM | Kristiyan from BetPlays.com: Do you want to request a call?
08:40 AM | Visitor: Is the phone number correct?
08:40 AM | Visitor: I want to call
08:41 AM | Kristiyan from BetPlays.com: If you wish to request a call you should go to Profile - Request a Call
08:42 AM | Visitor: I ask, is this number correct?
08:42 AM | Visitor: +442382280****
08:43 AM | Kristiyan from BetPlays.com: To request a call, please navigate to Profile and select Request a Call. This is the option we have currently for contacting us through phone.
08:44 AM | Visitor: I am asking a specific question.
08:44 AM | Visitor: I ask, is this number correct?
11:42 am
+4423822****
08:45 AM | Kristiyan from BetPlays.com: Igor, as I already explained, in order to request a call, you should navigate to Profile and select Request a Call. This is the option we have currently for contacting us through phone.
Conversation with BetPlays.com
Started on August 8, 2024 at 08:22 AM Sofia time EEST (GMT+0300)
---
08:22 AM | Visitor: Withdrawal
08:22 AM | Customer Service: An Agent will be with you in a moment ,
Meanwhile can you please specify the reason for your request ?
08:22 AM | Kristiyan from BetPlays.com: You have reached Betplays Customer Support. My name is Kristiyan, how can I assist?
08:22 AM | Visitor: Hello. How is my payment being processed
08:23 AM | Kristiyan from BetPlays.com: Kindly note that in order to check your query accordingly, you need to log in to your account
08:23 AM | Kristiyan from BetPlays.com: Could you provide me with your email as well?
08:25 AM | Visitor: [Image "%D0%B2%D1%8B%D0%BF%D0%BB%D0%B0%D1%82%D0%B0+2.png?expires=1723100400&signature=5e096d5d13324625ea10be7854d09a5a03f79323921814f7930f79553e999c34"]
08:25 AM | Visitor: glukhi*****@mail.ru
08:27 AM | Kristiyan from BetPlays.com: Kindly note that the standard withdrawal processing timeframe is up to 5 business days and your funds will be processed with the same method that you have used for depositing
08:29 AM | Visitor: The standard processing method is 5 days, but how long does the non-standard one take?
08:32 AM | Kristiyan from BetPlays.com: The processing time needed for receiving your funds is up to 5 business days
08:34 AM | Visitor: Why then did I wait a whole month for the last conclusion?
08:34 AM | Kristiyan from BetPlays.com: Igor, as I said, the standard withdrawal processing timeframe is up to 5 business days
08:35 AM | Visitor: The standard processing method is 5 days, but how long does the non-standard one take?
08:37 AM | Kristiyan from BetPlays.com: 5 business days
08:38 AM | Visitor: [Image "%D0%9D%D0%BE%D0%BC%D0%B5%D1%80+%D1%82%D0%B5%D0%BB%D0%B5%D1%84%D0%BE%D0%BD%D0%B0.png?expires=1723100400&signature=7c0e598fac323c9de1b6e1c442209fd18a27687ed259cd3fe2617d9100200c56"]
08:38 AM | Visitor: Is the phone number correct?
08:38 AM | Kristiyan from BetPlays.com: Do you want to request a call?
08:40 AM | Visitor: Is the phone number correct?
08:40 AM | Visitor: I want to call
08:41 AM | Kristiyan from BetPlays.com: If you wish to request a call you should go to Profile - Request a Call
08:42 AM | Visitor: I ask, is this number correct?
08:42 AM | Visitor: +442382280****
08:43 AM | Kristiyan from BetPlays.com: To request a call, please navigate to Profile and select Request a Call. This is the option we have currently for contacting us through phone.
08:44 AM | Visitor: I am asking a specific question.
08:44 AM | Visitor: I ask, is this number correct?
11:42 am
+4423822****
08:45 AM | Kristiyan from BetPlays.com: Igor, as I already explained, in order to request a call, you should navigate to Profile and select Request a Call. This is the option we have currently for contacting us through phone.
Edited by a Casino Guru admin