The player from Australia is complaining, that he placed 3 bets, but one of them wasn’t finalized. The issue was successfully resolved.
I placed multiple bets, one of my 3 leg multis have won. 2 of the legs have been finalised and the other leg hasnt. I spoke to live chat and they said within 15 minutes. It has been 12 hours and about 30 messages i have sent them and no reply with the bet still hasnt been finalised.
Dear Roger,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It seems that this issue is sports betting related. Before we move forward with this case, could you please confirm whether this is the case or not? Which game did you play?
Thank you in advance for your reply.
Best regards,
Kristina