BC.Game Casino - Player's deposit has been delayed.

Hello dr casino guru,

I have deposited a site called BC GAME... I'm using this site quite long time, and I'm a VIP member too.. but in 10-10-2024 i deposited a amount of 3000rs in gaming account through via fiat inr, that amount is not showed in my wallet so I contacted there support, will there support is very late they are answering after 30-40 min and also they are not waiting for us a more than 5 min to reply... Even I somehow contacted them.. and raised a complaint they said this will take a

Dear businessac9900,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate, but bear in mind, that it’s a complicated process that takes one month approximately. In these cases, the casino usually has its hands tied. 

I’m sorry that we couldn’t be of much help at this time. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding. 

Best regards, 

Dominika

Ya please open this untill issue is solve...

I have a bank statement and all proofs are ready, please let me know if you guys want something...

Thank you...

Dear businessac9900, have you contacted the payment provider?

Yes I contacted payment provider and my bank also they are saying is payment was successful, but in bc game they saying is payment not received.... They are not answering properly... 19 days now