The player's withdrawal is delayed for over 2 months. The complaint was closed as the player stopped responding.
I took out a withdrawal of $700 on April 24th, 2022 and have followed all directions to receive the funds. They keep giving me the run around and tell me they will send it but never do. I don't know what else to do or where to from here.
Hello mainstreamfree1,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Avantgarde Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?
Looking forward to your answer.
Regards,
Nick
yes my account has been verified and i completed all play through requirements when playing with money. i have sent in all required documents 3x to the casino and then they just keep giving me the run around and now ignoring me
Dear mainstreamfree1,
Can you please forward the communication between you and the casino to nikolas.b@casino.guru?