Andromeda Casino - Player's not able to withdraw his winnings.

I have signup, verified my email then request 50fs no deposit bonus, live support have activated it for me then told me rules ( 35X wager and max winning 100 Euros). I have finished the wager and want request my winning so they told me i can't withdraw the winning and its non cashable just for fun !! there's clearly no Fairplay and they are a band of Scammers with no License and no Sham.

Dear marmour818,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please specify which bonus you have played with? Please, post here a link here to the offer you activated. I would like to check the bonus T&Cs.

Additionally, please forward any relevant communication between you and the casino to kristina.s@casino.guru (or you can post it here).

Thank you very much in advance.

Best regards,

Kristina

Hi again, what's this reply of "Player''s not able to withdraw his winning"!! i have finished the wager and respect that i need place max bet 10 euros and you have sent me the 50fs by email telling me wish you big win...then after finished the wager you told me i can't request my winning! this is a joke , the 100 euros are in real balance as money for payout but they want scam me and they don't have Fairplay !

Thank you for your reply, marmour818. I would like to emphasize that you contacted Casino.guru which works as an independent website. I do not work for this casino, therefore I did not offer you the bonus nor did I confiscate your winnings.

Please note you haven’t answered any of my previous questions. Please check my first reply and try to assist. All requested information is essential if we wish to proceed with the case. Thank you in advance.

Dear marmour818,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.