The player from Finland is dissatisfied with the overall casino experience. The player just wanted to share his opinion. We recommended using our forum instead and closed this complaint.
AmunRa Casino - Player is dissatisfied with this casino.
Amount: €310
AmunRa Casino
Safety Index:HighSafety Index
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Case closed
Our verdict
Other
REJECTED
Case summary
4 years ago
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4 years ago
Couple bad experience from this casino:
Tecnically almost impossible play on android tablet.
Cashout process over one week.
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4 years ago
Dear Jarmo,
Thank you for submitting your complaint. I’m sorry to hear about your negative experience. I apologize, but technical difficulties with playing on tablet is something we cannot help you with.
However, I would recommend sharing your experience in our Forum https://casino.guru/forum, where it will be accessible and visible for more of our visitors.
Are there any funds being held by the casino?
Please let me know, if there is anything, I could do for you regarding this case, otherwise, I will be forced to reject your complaint. Thank you for your understanding.
Best regards,
Kristina
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4 years ago
Hi, thats not complain yet. I just wanna share bad experience and at least you can add on Casino page where you tell positive and negative experience this casino that cashout process is very slow, one week.
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4 years ago
Jarmo, thank you for your quick reply. We are rejecting this complaint. Please note, that one week is in our opinion acceptable time period. Some casinos take weeks to process the withdrawal. However, as I mentioned in my first message, you can share your experience in our forum:
Do not hesitate to contact us in the future, if you run into any issues with this or any other casino and we will try our best to help.
