All Wins Casino - Player claims that payment has been delayed.

Hi I asked for the withdrawal from ALL WIN CASINO on September 5th 'in Chat' they told me that the documents are fine 'but they do not pay' I fell for it again 'in Casinos that do not pay' I wonder why thanks for the help

Dear andreaniste796,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

Dear andreaniste796,

Have you received your withdrawal from the casino yet?

andreaniste796 informed us via email that he was no longer interested in our help, therefore we are rejecting this complaint. Sorry we were not able to help you with this one, but please, do not hesitate to contact us in the future, if you run into any issues with this or any other casino and we will try our best to help.