Alf Casino - Player’s dissatisfied with withdrawal limit.

Salve soliti problemi. Questo casino limita i prelievi. 500euro al giorno massimo in base a al livello che hai. Mi potete aiutare prima che mi rigioco e perdo i fondi?

Dear Gianluca,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Unfortunately, we cannot help you in this case, because withdrawal limits are managed by the casino exclusively, and we don’t have the competency to change them, and €500 per day is an acceptable withdrawal limit. If the dispute value is all the money you wish to withdraw, you will receive it all in few requests.

Have you already requested/received at least one withdrawal? If not, please request the first withdrawal and keep us informed about the outcome.

Thank you very much in advance for your reply.

Best regards,

Kristina

Quindi uno versa 3000 euro. Poi ne vimco 3000 ...e nn li posso prelevare in un unica soluzione? Nn mi sembra normale. Cmq ok

Gianluca, I understand your frustration, but unfortunately, we cannot punish the casino for such a withdrawal limit. Would you be so kind and advise whether you've already requested any withdrawal?

Dear gianluca,

We are extending the timer by 7 days. Please, be aware that in case you fail to reply in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.