The player from Italy is struggling to withdraw funds to the prepaid card and he claims there is no other option. The player lost his winnings, so there was nothing we could help with.
The player from Italy is struggling to withdraw funds to the prepaid card and he claims there is no other option. The player lost his winnings, so there was nothing we could help with.
The player from Italy is struggling to withdraw funds to the prepaid card and he claims there is no other option. The player lost his winnings, so there was nothing we could help with.
Some time ago I go with a prepaid euro 10. Little 40 I decide to withdraw. With a wire transfer. Misi asks for the SWT BIC code. The prepaid does not have this code. There are no other ways. So I am forced to replay them. Purposely resetting the bill. If the payment had been accepted. The same had to be for the withdrawal but for the payment Italy transaction was used and for payment for foreign transaction. This is by no means correct. In fact, they didn't win but I because I canceled this site to which I will never pay a penny again
Tempo fa verso con una prepagata euro 10.gioco vinco. Poco 40 decido di prelevare. Con un bonifico. Misi chiede il codice SWT BIC. La prepagata non ha questo codice. Non ci sono altre modalità. Perciò sono costretto a rigiocarli. Azzerando apposta il conto. Se il versamento era stato accettato. Lo stesso doveva essere per il prelievo ma per il versamento e stato usato transazione Italia e per pagamento transazione estero. Questo non è per niente corretto. Infatti non hanno vinto loro ma io perché ho cancellato questo sito al quale non verserò mai più un centesimo
Dear Giacinto,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I am not sure I completely understand what's going on. Could you please describe your issue in more detail? Have you been offered any alternative methods to withdraw your funds? Do I understand it correctly, that you closed your account?
Looking forward to hearing from you.
Best regards,
Kristina
Dear Giacinto,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I am not sure I completely understand what's going on. Could you please describe your issue in more detail? Have you been offered any alternative methods to withdraw your funds? Do I understand it correctly, that you closed your account?
Looking forward to hearing from you.
Best regards,
Kristina
Yes there were no withdrawal alternatives. And then very angry and replayed them on purpose. Accaunt not yet closed. But I will never go to 888.it again. For the reason of high incorrectness. You cannot take money from the player using the internal Italy transaction. Then when you have to pay the money you start from abroad. And the bic swit code is required. But the site knows that the prepaid does not have the above code. So he didn't have to accept the deposit. Because if you site accept deposit
. Therefore you have to pay in the same way. No by making a transaction outside Italy. This is to defraud the player. In fact, I will never post to 888.it again. So the accaunt lapses though. If you have not understood now. It is very serious. And my opinion will confirm my belief in a total way
Si non c'erano alternative di prelievo. E allora molto arrabbiato li rigiocati e persi di proposito. Accaunt non ancora chiuso. Ma non verserò mai più nel casino 888.it. Per il motivo di alta scorrettezza. Non si può prendere soldi dal giocatore usando la transazione interna Italia. Poi quando si deve pagare i soldi si fanno partire dall'estero. E viene richiesto il codice bic swit. Ma il sito sa che la prepagata non ha suddetto codice. Quindi non doveva accettare il deposito. Perché se te sito accetti deposito
. DI conseguenza devi pagare con lo stesso mezzo. No facendo fare transazione fuori Italia. Questo è truffare il giocatore. Infatti non verserò mai più su 888.it. Così il accaunt decade comunque. Se non avete capito ora. E molto grave. E la mia opinione mi confermerà inmaniera totale la mia convinzione
Dear Giacinto,
Although I completely understand your frustration, our hands are tied, because you lost all your money, therefore we are forced to close this complaint, as there is nothing we could help you with at this point. Sorry we were not able to help you with this one, but please, do not hesitate to contact us in the future, if you run into any issues with this or any other casino. We are here to help.
Dear Giacinto,
Although I completely understand your frustration, our hands are tied, because you lost all your money, therefore we are forced to close this complaint, as there is nothing we could help you with at this point. Sorry we were not able to help you with this one, but please, do not hesitate to contact us in the future, if you run into any issues with this or any other casino. We are here to help.
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