HomeComplaints24betting Casino - Player’s withdrawal has been delayed.

24betting Casino - Player’s withdrawal has been delayed.

Amount: 310,000 INR

24betting Casino
Safety Index:Below average
Submitted: 11 May 2021 | Case closed : 30 May 2021
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

3 years ago

The player from India has been trying to withdraw his winnings. We rejected the complaint because the player didn't respond to our messages and questions.

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3 years ago

I have withdrawal my amount he was not approval my amount he said that wait for 48 hours it's fake casino he not given money to people I have in loss in this casino 24betting is third class casino Is not replying to customer clearly pls help casino guru


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3 years ago

Dear himanshu,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Would you be so kind and confirm you passed the KYC verification? Have you ever made a successful withdrawal before? Also, I would like to know when exactly you requested the withdrawal.

Additionally, if there is any relevant communication between you and the casino, please, forward it to kristina.s@casino.guru (or alternatively post it here).

Thank you very much in advance for your reply.

Best regards,

Kristina

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3 years ago

Dear himanshu,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.


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3 years ago

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.


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